Chris Trunfio
Burlington,MA
Summary
Dynamic Store Leader with a proven track record at Laced Clothing, excelling in customer service and team management. Skilled in maintaining store safety and operations, I foster positive customer relationships and effectively resolve conflicts. My proactive approach ensures a welcoming environment, enhancing customer loyalty and satisfaction.
Overview
5
5
years of professional experience
Work History
Store Leader
Laced Clothing
02.2024 - 09.2025
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Built trustful relationships with customers to encourage return visits.
- Maintained inventory of all shoes and clothing.
Gas Station Attendant
Shell Gas Station
03.2023 - 01.2024
- Restocked merchandise on shelves, ensuring product availability and organization to enhance customer experience.
- Resolved customer inquiries and complaints effectively, promoting customer satisfaction and loyalty through positive interactions.
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
Gas Station Attendant
Speedway Gas Station
12.2021 - 02.2023
- Provided exceptional customer service by assisting customers with fuel purchases and convenience store transactions.
- Maintained cleanliness of station premises, ensuring a welcoming environment for customers at all times.
- Operated cash register accurately and efficiently, processing transactions and balancing cash drawer daily.
- Monitored fuel inventory levels to ensure availability and reported discrepancies to management promptly.
Maintenance Crew Member
Market Basket
01.2021 - 11.2021
- Conducted routine inspections to identify maintenance issues and ensure optimal store conditions.
- Assisted in maintaining cleanliness and organization of work areas, promoting a safe environment for customers and staff.
- Collaborated with team members to execute daily maintenance tasks, fostering teamwork and communication.
Education
High School Diploma -
Burlington High School
Burlington, MA06.2016
Skills
Store safety
Timeline
Store Leader
Laced Clothing
02.2024 - 09.2025
Gas Station Attendant
Shell Gas Station
03.2023 - 01.2024
Gas Station Attendant
Speedway Gas Station
12.2021 - 02.2023
Maintenance Crew Member
Market Basket
01.2021 - 11.2021
High School Diploma -
Burlington High School