Chris Welch
Dallas,TX
Summary
Accomplished General Manager at Pella Windows & Doors , adept in strategic planning and sales team leadership. Spearheaded initiatives that significantly exceeded sales targets through innovative coaching and mentoring, enhancing team performance and morale. Skilled in performance evaluations and fostering employee growth, contributing to sustained organizational success.
Overview
18
18
years of professional experience
Work History
General Manager
Pella Windows & Doors Dallas/Fort Worth
03.2022 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability..
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Monitored financial performance, set budgets and control expenses to provide financial stability and long-term organizational growth.
Sales Manager
Pella Windows & Doors Dallas/Fort Worth
03.2016 - 03.2022
- Drive year-over-year business growth by coaching, training, and developing a team of professional sales consultants.
- Conduct ongoing team development to help sales consultants achieve growth.
- Recruit, interview and hire talented individuals bringing dynamic sales expertise to organization.
- Help strengthen the brand by working cross functionally to provide customers with an exceptional experience.
- Evaluate and use company metrics to drive sales efficiency.
Area Sales Manager
Home Depot
09.2013 - 03.2016
- Managed area sales staff of 10 sales consultants covering up to 21 stores in large geographical area covering Dallas and Fort Worth.
- Supported stores through lead development and product knowledge training.
- Supported sales staff by building strong store relationships.
- Hired, trained and developed new sales consultants.
- Observed and used company sales metrics to drive productive sales behaviors.
Pro Account Sales Associate
Home Depot
10.2010 - 08.2013
- Sold and managed pro accounts.
- Delivered exceptional account service to strengthen customer loyalty.
- Developed new pro accounts from cold calling and field interaction.
In Home Sales Consultant
Home Depot
02.2007 - 09.2009
- Conducted in home sales consultations for home improvement products including windows, doors, roofing, siding, gutters and attic insulation.
- Presented and advised customer on company products and services.
- Developed self generated business through retail lead generating and canvasing neighborhoods after appointments.
Education
Associate of Applied Science -
MMI Technical Institute
Orlando, FL06.2006
Skills
- Performance Evaluations
- Staff Training and Development
- Decision Making
- Leadership and team building
- Strategic Planning
- Sales Team Leadership
- Coaching and Mentoring
- Employee Performance Management
- Problem resolution
- P&L management
Timeline
General Manager
Pella Windows & Doors Dallas/Fort Worth
03.2022 - Current
Sales Manager
Pella Windows & Doors Dallas/Fort Worth
03.2016 - 03.2022
Area Sales Manager
Home Depot
09.2013 - 03.2016
Pro Account Sales Associate
Home Depot
10.2010 - 08.2013
In Home Sales Consultant
Home Depot
02.2007 - 09.2009
Associate of Applied Science -
MMI Technical Institute
Similar Profiles
Samantha OliverSamantha Oliver
Service Coordinator at Pella Windows and DoorsService Coordinator at Pella Windows and Doors
Keith BlodgettKeith Blodgett
Lead Installer at Heartland Pella Windows & DoorsLead Installer at Heartland Pella Windows & Doors
PEDRO GLORIA, MBAPEDRO GLORIA, MBA
Sales Manager – Trade at Pella Windows and DoorsSales Manager – Trade at Pella Windows and Doors