CHRISHA WILLIAMS
Jacksonville,United States
Summary
Organized and efficient Data Entry Clerk with 5 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
TTEC
04.2018 - Current
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
Customer Service Representative
SYKES
08.2016 - 04.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Education
Associate of Science - Medical Administrive Assistant
Ultimate Medical Academy - Clearwater
Clearwater, FL12.2017
High School Diploma -
Jacksonville High School
Jacksonville, AR05.2016
Skills
- Data Integrity
- Sorting and Labeling
- Data Entry
- Database Uploading
- Invoice Processing
- Collecting Information
- Word Processing
- Scheduling Databases
- Microsoft Office
- Document Scanning
- Spreadsheet Management
Timeline
Data Entry Clerk
TTEC
04.2018 - Current
Customer Service Representative
SYKES
08.2016 - 04.2018
Associate of Science - Medical Administrive Assistant
Ultimate Medical Academy - Clearwater
High School Diploma -
Jacksonville High School
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