Christelle Nyadiyama
Austin
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Central Market
2020.10 - Current
- Ensures accurate scanning of merchandise on a consistent basis to provide customers a great grocery experience
- Addresses and resolves customer concerns effectively, maintaining a positive shopping environment.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier
Subway
2020.05 - 2020.08
- Demonstrated leadership skills by efficiently managing daily opening and closing operations
- Facilitated the onboarding process by providing comprehensive training to new team members.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Cashier
Chipotle
2019.07 - 2020.01
- Diligently upheld high cleanliness standards within the dining area, contributing to a tidy and welcoming environment
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assumed responsibility for the preparation and presentation of baked goods for the satisfaction of the customers
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Schlotzsky's
2016.05 - 2020.05
- Successfully managed customer transactions, ensuring efficient and accurate processing
- Upheld high standards of cleanliness within the dining area, contributing to an appealing environment for patrons.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Internship Student
Dell Computer
2016.09 - 2018.05
- Analyzed and interpreted data, enhancing the accuracy of business decisions
- Constructed detailed spreadsheets, ensuring organized and accessible data management.
- Sorted and organized files, spreadsheets, and reports.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
Internship Student
Ascension
2018.09 - 2019.05
- Managed inventory responsibilities, coupled with providing assistance in client donation activities
- Demonstrated exceptional financial accuracy through meticulous cash handling procedures.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Collected, arranged, and input information into database system.
Internship Student
Vinson & Elkins LLP
2019.09 - 2020.05
- Maintained superior standards of cleanliness and presentation while effectively managing inventory replenishment
- Provided essential support in event preparation, ensuring efficient venue set-up and readiness.
Education
Bachelor of Science in Criminal Justice - Criminal Justice
University Of North Texas
High School Diploma -
San Juan Diego Catholic High School
Austin, TX05.2020
Skills
- Time Management
- Quick Learner
- Critical Thinking
- Attention to Details
- High achiever
- Flexibility
- Team Worker
- Rapid and Adaptive
- Excel
- Microsoft
Timeline
Customer Service Representative
Central Market
2020.10 - Current
Cashier
Subway
2020.05 - 2020.08
Internship Student
Vinson & Elkins LLP
2019.09 - 2020.05
Cashier
Chipotle
2019.07 - 2020.01
Internship Student
Ascension
2018.09 - 2019.05
Internship Student
Dell Computer
2016.09 - 2018.05
Cashier
Schlotzsky's
2016.05 - 2020.05
Bachelor of Science in Criminal Justice - Criminal Justice
University Of North Texas
High School Diploma -
San Juan Diego Catholic High School