Christian Hensley
Sugar Land,TX
Summary
Positive and diligent Property manager professional & effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 3 years of Management experience paired with goal-oriented and performance-minded approach.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
The Retreat At Riverstone Apartment Homes
04.2022 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
School Records Clerk & Special Education Aid
Cullen Middle School Of (H.I.S.D)
09.2019 - 03.2022
- Managed classroom activities and redirected problematic behavior.
- Implemented behavior redirection methods to address problematic issues.
- Worked in self-contained and resource environments to teach students variety of skills.
- Monitored student progress and behavior.
- Organize and oversee the handling of student files & pertinent information
Guest Advocate
Target
06.2018 - 09.2019
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Westbury High School
Houston, TX05.2017
Skills
- Property Management
- Security Deposit Refunds
- Renewals Management
- Policy and Procedure Enforcement
- Telephone Etiquette
- Business Development
- Staff Management
- Marketing and Advertising
- Database Management
- New Hire Screening
- Administrative Support
- Microsoft Office
Timeline
Assistant Property Manager
The Retreat At Riverstone Apartment Homes
04.2022 - Current
School Records Clerk & Special Education Aid
Cullen Middle School Of (H.I.S.D)
09.2019 - 03.2022
Guest Advocate
Target
06.2018 - 09.2019
High School Diploma -
Westbury High School
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