Christian Higbee
Hurricane,UT
Summary
A dynamic leader and adept multi-tasker, I significantly increased sales revenue at both Fox Pest Control and Echo Pest Control by fostering strong client relationships and implementing effective, but most importantly ethical, strategies. My expertise in problem-solving and maintaining a growth mindset have consistently driven team success and customer satisfaction, showcasing my ability to meet and exceed employer expectations.
Coming from a long line of educators, I was raised by my father (a hall of fame football coach and high school principal) who instilled leadership as a requirement since the time I can remember. This has validated my love for education and for building leaders myself, which I did in my years as a sales manager, and what I will continue to do as an educator.
Being raised on a farm, it is understood that with effort and hard work I can accomplish anything I put my mind to, and I hope to instill that into the future generations.
Overview
16
16
years of professional experience
Work History
Inside Sales Representative
Scholzen Products
08.2023 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Sales Manager
Fox Pest Control
10.2022 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Inside Sales Representative
Scholzen Products
08.2021 - 10.2022
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Outside Sales Representative
Fox Pest Control
03.2021 - 08.2021
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Personally established and managed new accounts through door to door sales
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Technician
TA Truck Service
08.2020 - 03.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Sales Manager
Echo Pest Control
05.2020 - 08.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Inside Sales Representative
Scholzen Products
08.2018 - 05.2020
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Outside Sales Representative
Echo Pest Control
05.2018 - 08.2018
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Personally established and managed new accounts through door to door sales
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Collections Manager
Easy Storage Solutions
07.2017 - 05.2018
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched, and corrected discrepancies and customer concerns.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Oversaw daily posting of payments to customer accounts.
- Oversaw other representatives collections customers, providing training on de-escalations.
Cook/Cashier
Shell Gas Station
08.2016 - 07.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Ranch Hand
Higbee Brothers Ranching
01.2009 - 07.2016
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Herded livestock using horses or ranch ATVs.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT05.2026
High School Diploma -
Pahranagat Valley High School
Alamo, NV05.2017
Skills
- Relationship Development
- Leadership
- Developing Leaders
- Adept multi-tasker
- Driven
- Issue Resolution
- Goal Setting
- Critical Thinking
- Positive/Motivating
- Growth Mindset
- Group Instruction
- Problem-Solving
Timeline
Inside Sales Representative
Scholzen Products
08.2023 - Current
Sales Manager
Fox Pest Control
10.2022 - 08.2023
Inside Sales Representative
Scholzen Products
08.2021 - 10.2022
Outside Sales Representative
Fox Pest Control
03.2021 - 08.2021
Technician
TA Truck Service
08.2020 - 03.2021
Sales Manager
Echo Pest Control
05.2020 - 08.2020
Inside Sales Representative
Scholzen Products
08.2018 - 05.2020
Outside Sales Representative
Echo Pest Control
05.2018 - 08.2018
Collections Manager
Easy Storage Solutions
07.2017 - 05.2018
Cook/Cashier
Shell Gas Station
08.2016 - 07.2017
Ranch Hand
Higbee Brothers Ranching
01.2009 - 07.2016
Bachelor of Arts - Elementary Education
Western Governors University
High School Diploma -
Pahranagat Valley High School
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