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Christian O'Campo
Cypress,TX
Summary
Professional driver with focus on delivering exceptional service and ensuring passenger safety. Known for reliability, strong communication skills, and adaptability in changing conditions. Collaborative team player who works well with others and consistently achieves results.
Experienced with managing overdue accounts and resolving payment disputes efficiently. Utilizes negotiation techniques and persuasive communication to secure payments. Track record of maintaining accurate records and collaborating with teams to meet collection targets.
Overview
20
20
years of professional experience
Work History
Rideshare Driver
Lyft Inc.
04.2017 - Current
- Navigated efficiently through urban areas to minimize passenger wait times.
- Maintained vehicle cleanliness and ensured optimal performance for safe transportation.
- Provided timely updates to passengers regarding estimated arrival times.
- Adhered to traffic regulations and safety protocols for passenger security.
- Communicated effectively with passengers to understand and accommodate their preferences.
Flex Driver
Amazon Inc
04.2016 - 07.2025
- Executed efficient route planning to optimize delivery times and reduce fuel consumption.
- Maintained accurate records of deliveries, ensuring proper documentation for accountability.
- Conducted regular vehicle maintenance checks, ensuring compliance with safety regulations.
- Coordinated with dispatch to manage delivery schedules and address any changes promptly.
- Applied effective time management skills to meet tight delivery deadlines consistently.
Collections Agent 3
Wells Fargo Financial
05.2006 - 09.2011
- Resolved customer disputes by effectively communicating policies and negotiating solutions.
- Processed high volumes of transactions while ensuring accurate account reconciliation.
- Executed payment processing with attention to detail, enhancing overall customer satisfaction.
- Collaborated with team members to streamline debt collection processes and improve efficiency.
- Trained new team members on compliance procedures and best practices in collections.
- Maintained compliance with industry regulations, mitigating potential risks during collections.
Education
No Degree - General Studies
Cypress College
Cypress, CASkills
- Schedule management
- Excellent navigation
- Customer service
- Punctuality
- Payment arrangement
- Skip tracing
- Collections processing
- Account management
- Debt negotiation
- Debt management
- Recovery techniques specialist
- Strong communication skills
- Customer engagement
Interests
Timeline
Rideshare Driver
Lyft Inc.
04.2017 - Current
Flex Driver
Amazon Inc
04.2016 - 07.2025
Collections Agent 3
Wells Fargo Financial
05.2006 - 09.2011
No Degree - General Studies
Cypress College