Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Christian OLeary

The Bronx

Summary

I am able to adapt to fast paced situations with excellent communication and with extreme hospitality. I am very well organized, and detail orientated. I am a very versatile individual who is able to complete any task that is given to me in a timely manner. I am eager to grow and learn from my colleagues..I am pursuing full-time role that presents professional challenges and leverages. I have great interpersonal skills, effective time management, and problem-solving.


Overview

1
1
year of professional experience
1
1
Certification

Work History

Concierge

Edwin Porras
05.2025 - Current
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.

Cashier

Family Dollar
01.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

Bachelor in Criminal Justice - Criminal Justice

John Jay College of Criminal Justice
New York, NY
06-2027

High School Diploma -

High School For Energy And Technology
The Bronx, NY
06-2023

Skills

  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving
  • Hospitality
  • Exceptional communication
  • Detail-oriented approach
  • Polite telephone etiquette
  • Conflict resolution
  • Guest accommodations

Accomplishments

  • Handled cash and credit cards for payment, resulting in zero errors over the course of 12 months.

Certification

OSHA 30 hour Construction Safety and Health


A member of the National society of Leadership and success

Timeline

Concierge

Edwin Porras
05.2025 - Current

Cashier

Family Dollar
01.2024 - 01.2025

Bachelor in Criminal Justice - Criminal Justice

John Jay College of Criminal Justice

High School Diploma -

High School For Energy And Technology

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