Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christian Rodriguez Fleita

Rolling Meadows,IL

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Hardworking and passionate guy. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Server

Palmer House Hilton Hotel
04.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Francescas Restaurant
03.2022 - 04.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Shift Manager

Buona Beef
01.2022 - 03.2022
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Bottle Service Waitress

Drink Night Club
04.2021 - 01.2022
  • Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
  • Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
  • Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.
  • Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.

Barback

Moretti Ristorante Pizzeria
04.2021 - 01.2022
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Greeted customers and provided friendly, knowledgeable service.
  • Replaced empty kegs and soda syrups.
  • Assisted in setting up and breaking down bar area for special events.
  • Restocked ice, condiments, and snacks.

Education

Associate of Science - Physical Education

Matanzas University
Matanzas,Cuba
06.2019

High School Diploma -

Jose Smith Comas
Matanzas ,Cuba
06.2015

Skills

  • Specials Promotion
  • Suggestive Selling
  • Dish Preparation
  • Seating Assignment Preparation
  • Complex Problem-Solving
  • Pos Operation

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Server

Palmer House Hilton Hotel
04.2023 - Current

Server

Francescas Restaurant
03.2022 - 04.2023

Shift Manager

Buona Beef
01.2022 - 03.2022

Bottle Service Waitress

Drink Night Club
04.2021 - 01.2022

Barback

Moretti Ristorante Pizzeria
04.2021 - 01.2022

Associate of Science - Physical Education

Matanzas University

High School Diploma -

Jose Smith Comas

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Christian Rodriguez Fleita