Christiana Gray
Montgomery,IL
Summary
Energetic and dependable candidate with dynamic safety and service skills. Highly effective in diffusing volatile situations. Able to utilize skills such as paying attention to detail and remaining calm under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Concierge
Eden Supportive Living
02.2024 - Current
- Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
- Assisted in training new team members on front desk procedures and best practices for exceptional service delivery.
- Responded to guest inquiries to maximize guest satisfaction.
Flight Attendant
Spirit Airlines
01.2023 - 01.2024
- Provided safety overviews for all passengers, particularly those seated in exit rows
- Ensured the aircraft and passengers were in full compliance with policies, procedures, regulations, and safety measures
- Maintained strong customer relations with internal and external customers.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Pharmacist Technician
Walgreens
05.2022 - 12.2022
- Assisted licensed pharmacists in filling and dispensing prescriptions for patients.
- Ensured compliance with state regulations governing drug disposal procedures to maintain appropriate safety measures.
- Reduced medication errors through meticulous attention to detail during the verification process.
Guest Advocate
Target
02.2021 - 04.2022
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Informed guests of Target Red Card
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Internet Sales Associate
Napleton Valley Hyundai
02.2019 - 03.2020
- Boosted sales revenue by effectively managing leads and maintaining consistent follow-up with prospective clients
- Participated in weekly sales meetings to discuss progress toward quotas and share insights for improvement within the team
- Improved monthly sales with successful marketing, sales, and customer relations approaches.
Cashier
Walmart
05.2017 - 01.2019
- Worked with a team of cashiers to ensure a smooth checkout process
- Utilized effective communication to resolve customer issues
- Followed proper cash handling procedures.
Education
Associate of Applied Science - Business Administration
Waubonsee Community College
Sugar Grove, Illinois05.2022
Skills
- Customer Service
- Proofreading
- Food and Beverage Service
- Administrative Support
- Safety Procedures
- Sales expertise
- Reliability and punctuality
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Concierge
Eden Supportive Living
02.2024 - Current
Flight Attendant
Spirit Airlines
01.2023 - 01.2024
Pharmacist Technician
Walgreens
05.2022 - 12.2022
Guest Advocate
Target
02.2021 - 04.2022
Internet Sales Associate
Napleton Valley Hyundai
02.2019 - 03.2020
Cashier
Walmart
05.2017 - 01.2019
Associate of Applied Science - Business Administration
Waubonsee Community College
- CPhT - Certified Pharmacy Technician
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