Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christianna Cleaton

Hampton,VA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Server

The deadrise
Hampton, VA
03.2022 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Provided exceptional service to high volume of daily customers
  • Manager duties, closing, inventory, creating schedules and calculating the money after every shift.

Paid Summer Intern

AFS
Chesapeake, Virginia
04.2024 - 09.2024
  • Reconciled bank statements on a regular basis ensuring accuracy of balance sheet accounts.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.

Patient Service Representative

Riverside Hospital
Newport News, VA
01.2022 - 09.2023
  • Greeted patients upon arrival and directed them to the appropriate area.
  • Provided customer service by answering patient questions and addressing concerns.
  • Verified insurance information, collected payments, and scheduled appointments.
  • Answered incoming calls in a professional manner.

Education

Associate of Science - Health Sciences

Virginia Peninsula Community College
Newport News, VA
05-2025

High School Diploma -

Denbigh High School
Newport News, VA
06.2022

Skills

  • Scheduling
  • Report Writing
  • Customer Service
  • Data Entry
  • Inbound and Outbound Calling
  • Strong Work Ethic
  • Quick Learner
  • Attention to Detail
  • Fast-Paced Environment
  • Business Administration
  • Team Leadership
  • Budget Control
  • Staff Training and Development

Timeline

Paid Summer Intern

AFS
04.2024 - 09.2024

Server

The deadrise
03.2022 - Current

Patient Service Representative

Riverside Hospital
01.2022 - 09.2023

High School Diploma -

Denbigh High School

Associate of Science - Health Sciences

Virginia Peninsula Community College
Christianna Cleaton