Christina Dawson
Dixon,IL
Summary
Results-driven professional with extensive experience in verification and accounts receivable management. Known for strong analytical thinking and effective communication, successfully streamlining workflows and enhancing client relationships to ensure prompt resolution of inquiries.
Overview
5
5
years of professional experience
Work History
Verification Specialist
Verifacts
Sterling, Il
09.2025 - Current
- Conducted thorough background checks to verify applicant information and employment history.
- Reviewed and analyzed data for accuracy, ensuring compliance with company standards.
- Collaborated with team members to streamline verification processes and enhance efficiency.
- Maintained detailed records of verification activities using internal database systems.
- Provided support in training new staff on verification protocols and best practices.
- Prioritized workload efficiently, managing multiple cases simultaneously without compromising on quality or accuracy.
- Participated in regular performance reviews, using constructive feedback as an opportunity for growth and development within my role as a Verification Specialist.
- Maintained a high level of professionalism when interacting with external parties during the verification process.
- Adhered to strict deadlines for completing verifications, ensuring prompt delivery of results to clients.
- Contributed to a positive work environment by actively participating in training sessions and sharing knowledge with team members.
- Enhanced data accuracy by meticulously reviewing and verifying information from various sources.
- Verified client information by analyzing existing evidence on file.
- Assisted clients in meeting compliance requirements by providing accurate and timely verification results.
- Increased efficiency of the verification team through diligent collaboration and clear communication with colleagues.
- Streamlined the verification process by creating detailed checklists and guidelines to ensure consistency.
- Maintained accurate records of all verifications performed, ensuring easy access and retrieval when required by audit or management review.
- Consistently met or exceeded company targets for verification completion rates, contributing to the overall success of the team.
- Provided clear explanations of complex processes to clients, ensuring their understanding and satisfaction with our services.
Accounts Receivable Representative
HALO
Sterling, Il
11.2021 - 05.2025
- Processed and reconciled customer payments to ensure timely collection of outstanding invoices.
- Managed aging accounts receivable reports to identify overdue payments and initiate follow-up actions.
- Collaborated with sales team to resolve billing discrepancies and enhance customer satisfaction.
- Utilized ERP systems to track payment history and generate financial reports for management review.
- Trained new staff on accounts receivable procedures, fostering a collaborative team environment.
- Developed relationships with key clients to facilitate smoother transactions and resolve account inquiries efficiently.
- Streamlined billing processes for improved efficiency and reduced errors.
- Enhanced cash flow by promptly and accurately processing accounts receivable transactions.
- Reduced outstanding receivables by diligently following up on overdue payments.
- Optimized revenue recognition with precise review of contract terms for accurate invoice generation.
- Communicated with customers to identify and resolve outstanding payments.
- Managed payment plans for clients experiencing financial difficulties, maintaining good customer relations while minimizing losses.
- Ensured timely collection of payments with consistent follow-up on outstanding invoices.
- Prevented revenue leakage by identifying discrepancies between billed amounts and contracted rates.
- Achieved a high level of customer satisfaction through proactive issue resolution, preventing late payments due to disputes.
- Facilitated smooth audits through meticulous record-keeping and prompt provision of requested documentation.
- Assisted with month-end close procedures, enabling timely financial reporting.
- Collaborated with sales and finance teams for accurate invoicing and dispute resolution.
- Supported financial forecasting efforts by providing accurate data on expected collections and potential bad debt write-offs.
- Increased efficiency by automating routine tasks and implementing best practices in accounts receivable management.
- Improved accuracy of financial reporting by reconciling accounts receivable ledgers regularly.
- Maintained strong client relationships through clear communication and timely resolution of disputes.
- Safeguarded company assets with strict adherence to internal controls and policies.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Input financial data and produced reports using [Software].
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Entered figures using 10-key calculator to compute data quickly.
Fraud Operations Specialist
Insight Global
Chicago, IL
03.2021 - 09.2021
- Was working for The Illinois Department of Employment Security
- Conducted in-depth analysis of transaction data to identify trends, patterns, and anomalies indicative of fraudulent activity.
- Verified legitimacy of uploaded documents for claims of benefits and if valid information.
- Trained in being able to recognizes fraudulent information.
- Worked with claimants directly to assist with IDES website for certification of benefits.
Skills
- Customer relationship management
- Accuracy and precision
- Data entry and review
- Account maintenance
Timeline
Verification Specialist
Verifacts
09.2025 - Current
Accounts Receivable Representative
HALO
11.2021 - 05.2025
Fraud Operations Specialist
Insight Global
03.2021 - 09.2021