Dedicated professional with expertise in customer service, cash handling, and inventory management. Proven ability to streamline operations and enhance customer satisfaction through efficient workflows.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Crew Member
New Castle and College Hill Nutrition
New Castle, Pennsylvania
08.2022 - Current
Managed store operations, including opening and closing procedures.
Served customers promptly while ensuring high satisfaction levels.
Conducted inventory assessments to maintain stock accuracy.
Prepared protein shakes and nutritional drinks for customer orders.
Functioned as cashier, processing transactions efficiently.
Balanced cash drawer daily to ensure financial accuracy.
Production Assistant
Venezie Sporting Goods
Ellwood City, Pennsylvania
11.2019 - 09.2024
Executed embroidery, screen printing, DTG, and vinyl work on diverse projects.
Operated manual press to enhance production efficiency.
Burned and reclaimed screens for optimal printing quality.
Managed setup processes to ensure smooth workflow.
Facilitated shipments to maintain timely delivery schedules.
Printed artwork and supported staff in absence of production manager.
Utilized Corel Draw and Printavo for design and operational management.
Production Worker
Macri's sporting goods
New Castle, Pennsylvania
03.2018 - 11.2019
Designed vinyl products and operated heat press for customized orders.
Managed customer service interactions to enhance satisfaction levels.
Handled inventory control and organized delivery logistics efficiently.
Departed due to store closure, contributing to final operations.
Childcare Assistant
YMCA Daycare
New Castle, Pennsylvania
03.2017 - 10.2018
Collaborated with children from infancy to five years, fostering development through engaging activities.
Planned educational activities, lunches, and day trips to playgrounds.
Assisted in preschool area as secondary teacher, supporting primary curriculum delivery.
Conducted small classes for certifications, enhancing skill acquisition and knowledge retention.
Childcare Assistant
Head Start Program
New Castle, Pennsylvania
09.2016 - 03.2017
Served as substitute teacher in preschool Head Start program.
Filled in as secondary teacher during staff absences.
Assisted with daily activities planned by teachers for student engagement.
Manufacturing Operator
Adams Manufacturing Co
Portersville, Pennsylvania
10.2008 - 06.2013
Operated resin machines producing suction cups and outdoor chairs.
Promoted to quality control, ensuring product standards.
Functioned as material handler, managing inventory flow.
Acquired forklift driving skills for operational support.
Assisted in shipping and receiving processes.
Manufacturing Operator
Silgan Closures
New Castle, Pennsylvania
04.2005 - 05.2008
machine operator at bottle cap manufacturer
Assistant Manager
Vocelli Pizza
Ellwood City, Pennsylvania
05.2001 - 08.2005
Progressed from crew member and delivery driver to assistant manager role.
Oversaw inventory management to ensure optimal stock levels.
Managed employee performance and development through effective oversight.
Handled customer service inquiries and resolved complaints efficiently.
Executed opening and closing procedures to maintain store operations.
Education
High School Diploma -
Shenango High School
New Castle, PA
06-1995
Some College (No Degree) - Accounting
Erie Business Center
New Castle, PA
Skills
Customer service
Cash handling
Inventory management
Drink preparation
Production workflows
Quality control
Order fulfillment
Equipment operation
Problem solving
Time management
Training support
Ordering procedures
Inventory counts
Quality assurance
Workplace efficiency
Self-discipline
Basic math
Inventory restocking
Cleaning and sanitizing
Production line work
Valid Driver's license
Store opening and closing
Taking orders
Customer engagement
Machine operations
Initiative and Self-motivation
Affiliations
I run my own tshirt making business out of my home. vinyl work mainly.