Summary
Overview
Work History
Education
Skills
Timeline
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Christina Galati

Saint Petersburg,FL

Summary

Dynamic sales professional with a proven track record at Scandinavian Designs, excelling in product and service sales. Skilled in customer relationship management and closing techniques, I effectively engage clients to enhance satisfaction and drive results. Recognized for developing persuasive communication strategies that significantly boost customer engagement.

Overview

23
23
years of professional experience

Work History

Sales Consultant

Scandinavian Designs
02.2025 - Current
  • Assisted customers in product selection and provided tailored recommendations.
  • Developed strong product knowledge to address customer inquiries effectively.
  • Engaged with customers through effective communication to build rapport and trust.

Retail Sales Associate

Nordstroms Department Store
10.2019 - 01.2025
  • Assisted customers in product selection, enhancing shopping experience and satisfaction.
  • Maintained knowledge of current promotions and sales to effectively communicate with customers.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Customer Service Representative

Comcast
03.2003 - 09.2019
  • Managed high-volume inbound calls, delivering exceptional customer service and issue resolution.
  • Engaged customers in dialogue to assess needs and recommend solutions.
  • Developed persuasive sales scripts to enhance customer engagement and increase response rates.

Education

Associate of Science - Medical

CCAC/South
West Mifflin, PA

Skills

  • Product and service sales
  • Customer relationship management
  • Closing techniques

Timeline

Sales Consultant

Scandinavian Designs
02.2025 - Current

Retail Sales Associate

Nordstroms Department Store
10.2019 - 01.2025

Customer Service Representative

Comcast
03.2003 - 09.2019

Associate of Science - Medical

CCAC/South

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Christina Galati