Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nataliya Kurochka

Rochester,NY

Summary

Adapt at multitasking and organization, I excelled as a Front Desk Receptionist at Planet Fitness, where I significantly improved the efficiency of mail coordination and appointment confirmations. My proficiency in spreadsheet tracking and exceptional listening skills contributed to a smoother, more efficient front desk operation, showcasing my ability to balance detailed administrative tasks with effective customer service. Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Planet Fitness
Rochester, NY
03.2024 - Current
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Coordinated pick-up and delivery of express mail services.

Education

Associate of Arts - Liberal Arts

Monroe Community College
Rochester, NY
02-2022

Skills

  • Correspondence drafting
  • Mail distribution
  • Mail coordination
  • Appointment confirmation
  • Departmental support
  • Spreadsheet tracking
  • Listening skills
  • Scheduling
  • Multitasking and organization

Timeline

Front Desk Receptionist

Planet Fitness
03.2024 - Current

Associate of Arts - Liberal Arts

Monroe Community College
Nataliya Kurochka