Summary
Work History
Education
Skills
Timeline
Overview
Generic

Christina Martin

North Olmsted,OH

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Kennametal Inc. Expert in customer complaint resolution and achieving significant improvements in efficiency. Skilled in leveraging attention to detail and problem-solving abilities. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable logistics professional with strong experience in order fulfillment and warehouse operations. Skilled in inventory management, packing, and quality control. Known for teamwork, flexibility, and achieving high standards in fast-paced environments. Dependable and adaptable, always focused on delivering precise and efficient results. Bringing organized and reliable approach with positive, upbeat tone. Possesses foundational understanding of inventory management and proficient in handling shipping documentation and tracking systems. Focused on ensuring efficient and accurate shipment processing to support operational success.

Work History

Cashier Manager

Papa Nicks
04.2022 - 01.2025
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Prep cooking and preparing dinners and specialty salads.
  • Managing employees and providing direction.
  • Taking phone orders and scheduling for catering events.

Customer Service Representative

Kennametal Inc.
06.1995 - 01.2003
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving customer concerns.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Ensured accurate inventory control through meticulous documentation and timely reporting of discrepancies.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Prepared and checked outbound shipments for accuracy.

Education

High School

West Technical High School
W. 93rd. Willard Ave.

Associate Of Science - Medical Assisting

Tri-C-Metropolitan Campus
2900 Community College Blvd.
03.2006

GED -

John Marshall Community High School
13501 Terminal Ave.
02.1991

Skills

  • Customer Service
  • Customer Complaint Resolution
  • Cash Register Operation
  • Store Opening and Closing
  • Time Management
  • Attention to Detail
  • Punctual and Reliable

Timeline

Cashier Manager

Papa Nicks
04.2022 - 01.2025

Customer Service Representative

Kennametal Inc.
06.1995 - 01.2003

High School

West Technical High School

Associate Of Science - Medical Assisting

Tri-C-Metropolitan Campus

GED -

John Marshall Community High School

Overview

30
30
years of professional experience
Christina Martin