Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Stokes

Bartow,FL

Summary

Friendly School Secretary offering proven success delivering administrative support to school leaders. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems.

Overview

7
7
years of professional experience

Work History

Guidance Secretary

Polk County Public Schools
Lakeland, FL
02.2022 - Current
  • Supported school director and teaching staff by greeting visitors, taking messages, responding to emails and completing clerical tasks.
  • Maintained student records, including transcripts and disciplinary documents.
  • Communicated with parents, teachers and members of public with patient demeanor.
  • Handled confidential information regarding students carefully and with discretion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Maintained student transfer requests and withdrawal approval files.
  • Completed day-to-day duties accurately and efficiently.

Assistant Manager

Spirit Halloween
Lakeland, FL
09.2021 - 11.2021
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Installed Sales Coordinator

Lowe's Home Improvement
Lakeland, FL
03.2017 - 08.2020
  • Maintained accurate records of all installed sales activities in company database systems.
  • Coordinated with customers, installers, and manufacturers to ensure smooth sales experience.
  • Assisted in resolving customer complaints or inquiries related to installed sales projects.
  • Facilitated customer satisfaction through proper preparation of materials and follow-up communication with customers and installers.
  • Sold packages to customers to increase profits and installation deals.

Education

GED -

Tenoroc High School
Lakeland, FL

Skills

  • File Maintenance
  • Mail Processing
  • Attendance Tracking
  • Mail Management
  • Student Recordkeeping
  • Event Coordination
  • Recordkeeping

Timeline

Guidance Secretary

Polk County Public Schools
02.2022 - Current

Assistant Manager

Spirit Halloween
09.2021 - 11.2021

Installed Sales Coordinator

Lowe's Home Improvement
03.2017 - 08.2020

GED -

Tenoroc High School

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Christina Stokes