Christina Tompkins
San Antonio
Summary
Versatile Community Director effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.
Overview
17
17
years of professional experience
Work History
Community Manager
CWS Apartments
06.2017 - Current
- Worked with maintenance staff to complete timely repairs and enhancements.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Assistant Community Director
CWS Apartments
02.2016 - 06.2017
- Handled resident complaints and expedited maintenance requests.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
Assistant Manager
RCMI-Realty Center Management Inc.
07.2009 - 11.2014
- Collected monthly assessments, rental fees, deposits and payments.
- Explained policies and procedures to tenants and enforced rules.
- Conducted tours of vacancies with prospective tenants.
- Checked common areas regularly to keep neat, clean and free of debris.
- Collected monthly assessments, rental fees, deposits and payments.
- Completed lease applications and verifications, notifying prospects of results.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Skills
- Client Relations
- Financial Reporting
- Budget Preparation
- Staff Coordination
- Multi-Family Property Management
- Creative and Adaptable
- Critical Thinking
- Clear Communication
- Team Building
Timeline
Community Manager
CWS Apartments
06.2017 - Current
Assistant Community Director
CWS Apartments
02.2016 - 06.2017
Assistant Manager
RCMI-Realty Center Management Inc.
07.2009 - 11.2014