Christine Brock
Green Cove Springs
Summary
Dynamic and dedicated professional with extensive experience in customer service at Burger King. Proven ability to enhance team efficiency and maintain high sanitation standards. Skilled in multitasking and organization, consistently delivering exceptional guest experiences while managing high-pressure situations. Committed to performance improvement and continuous learning in fast-paced environments.
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
7
7
years of professional experience
Work History
Crew Member
Burger King
02.2020 - 03.2020
- Cleaned and maintained all areas of restaurant to promote clean image.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Stocked shelves to organize aisles in assigned department.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
Crew Member
Krystal's Restaurant
12.2015 - 02.2016
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
Waitress
D Fontana Pizzeria & Ristorante
02.2013 - 11.2015
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
Education
Clay High School
Green Cove Springs, FLSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Sanitation practices
- Integrity and honesty
- Resilience and persistence
- Valid Driver's license
- Performance improvement
- Willingness to learn
Timeline
Crew Member
Burger King
02.2020 - 03.2020
Crew Member
Krystal's Restaurant
12.2015 - 02.2016
Waitress
D Fontana Pizzeria & Ristorante
02.2013 - 11.2015
Clay High School