CHRISTINE GIURLANDA
Lake Ariel,PA
Summary
Skilled scheduling professional with comprehensive experience in managing calendars, coordinating logistics, and ensuring seamless operations. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, with reliable and organized approach to tasks.
Overview
10
10
years of professional experience
Work History
Scheduling Coordinator
Bracesetters
07.2024 - Current
- Checked patients in/out and procedures
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Supported office operations by scheduling appointments and managing phone lines effectively.
Client Operations Manager
Unlimited 1 INC
07.2022 - 07.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Account Manager
Precision Painting Plus LLC
09.2020 - 07.2022
- Managed a variety of territory estimators sales
- Obtained information for clients projects, scheduled projects, payments
- Received signed contracts and built relationships with each client
- Head of training new employees
Lead Patient Representative
ENT and Allergy Associates
05.2015 - 07.2020
- Obtained demographics, collect copays, authorized procedures, scheduled appointments, verified insurance/ referrals while checking patient in or out
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
Education
Certificate - Medical Assistant Program
Sanford Brown Institute
Garden City, NY 03.2015
High School Diploma -
Sewanhaka High School
Floral Park, NY06-2004
Timeline
Scheduling Coordinator
Bracesetters
07.2024 - Current
Client Operations Manager
Unlimited 1 INC
07.2022 - 07.2024
Account Manager
Precision Painting Plus LLC
09.2020 - 07.2022
Lead Patient Representative
ENT and Allergy Associates
05.2015 - 07.2020
Certificate - Medical Assistant Program
Sanford Brown Institute
High School Diploma -
Sewanhaka High School
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