Christine Pickering
Jackson,MI
Summary
Dynamic sales professional with over 20 years of experience in customer service and inside sales. Known for developing strong client relationships and leveraging product knowledge to maximize sales opportunities. Committed to teamwork and adaptability in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Inside Sales Representative
Amerhart
Jackson, MI
11.2021 - 12.2024
- Developed strong relationships with clients to understand product needs and improve sales opportunities.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Attended monthly sales meetings and quarterly sales trainings.
- Collaborated with cross-functional teams to ensure seamless order fulfillment.
- Utilized CRM software to manage customer interactions and follow up on sales opportunities.
Customer Service Sales Representative
General Materials
Jackson, MI
04.2012 - 11.2021
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Facilitated product returns and exchanges, ensuring customer satisfaction and adherence to company policies.
- Collaborated with team members to streamline processes, improving response times for customer issues.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Organized and replenished product displays to enhance customer visibility.
- Monitored inventory levels and communicated restocking needs to management.
Store Manager
Little Caesars
Jackson, MI
01.1997 - 04.2012
- Oversaw daily operations to ensure efficient service and product quality.
- Managed inventory levels, reducing waste through effective stock control practices.
- Managed cash control, and store opening and closing procedures.
- Trained and mentored staff, fostering a collaborative team environment.
- Ensured compliance with health and safety regulations, promoting a safe environment for both staff and customers.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
Education
High School Diploma -
Jackson High
Jackson, MISkills
- Exceptional customer service
- Product knowledge
- Attention to detail
- Cheerful and energetic
Timeline
Inside Sales Representative
Amerhart
11.2021 - 12.2024
Customer Service Sales Representative
General Materials
04.2012 - 11.2021
Store Manager
Little Caesars
01.1997 - 04.2012
High School Diploma -
Jackson High