Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christine Rizzotti

Summary

Psychology graduate with strong skills in customer service, administrative support, team collaboration, problem-solving, task delegation, and adaptability. Experienced across educational, hospitality, and security settings with a focus on communication and organizational efficiency.

Overview

10
10
years of professional experience

Work History

Crew Member

Dunkin' Donuts Franchising
05.2025 - Current
  • Greet and acknowledge guests.
  • Prepare customer orders and food.
  • Skilled in cleaning and stocking.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Library Assistant

Iona University
08.2023 - 05.2024
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.

Student Athletics's Assistant

Iona University
08.2019 - 08.2023
  • Assisted coaches with game strategy development, leading to improved team performance and win rates.
  • Provided feedback and guidance to program participants regarding progress and development.
  • Maintained accurate records of player statistics to track progress and inform coaching decisions.
  • Kept athletic and games equipment and facilities organized and maintained.

Front Desk Security Worker

Iona University
09.2018 - 08.2022
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
  • Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.

Teacher's Assistant

Vartan Gregorian Elementary School
05.2018 - 07.2018
  • Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
  • Grade homework and tests, and compute and record results, using answer sheets or electronic marking devices.
  • Take class attendance and maintain attendance records.
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.

Hostess

I-HOP
01.2016 - 01.2018
  • Greet and acknowledge guests and seat patrons by escorting them to assigned tables or communicate delay.
  • Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials.

Education

Bachelors of Science -

Iona College
New Rochelle, NY
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Customer engagement
  • Integrity and honesty
  • Verbal and written communication skills
  • Resilience and persistence

Accomplishments

    Psi Chi, The International Honor Society in Psychology – Lifetime Member

    Iona College Chapter, 2018

    Dean's List – Iona College

    Awarded for Academic Excellence (Three Consecutive Semesters)

    Undergraduate Program | 2018–2022

Timeline

Crew Member

Dunkin' Donuts Franchising
05.2025 - Current

Library Assistant

Iona University
08.2023 - 05.2024

Student Athletics's Assistant

Iona University
08.2019 - 08.2023

Front Desk Security Worker

Iona University
09.2018 - 08.2022

Teacher's Assistant

Vartan Gregorian Elementary School
05.2018 - 07.2018

Hostess

I-HOP
01.2016 - 01.2018

Bachelors of Science -

Iona College