CHRISTINE SUAZO
BRONX
Summary
Bilingual Psychology graduate with experience in dental healthcare administration, behavioral support, customer service. Skilled in patient scheduling, insurance verification, front desk operations, behavioral documentation, and multitasking in fast-paced healthcare environments. Proficient in Dentrix, Microsoft Office, HIPPA compliance, and delivering compassionate, organized patient.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Dental Oral Surgery
04.2026 - Current
- Greet patients and provide exceptional customer service in a fast-paced oral surgery office.
- Verify dental insurance eligibility and benefits.
- Schedule, confirm, and manage appointments using Dentrix.
- Answer multi-line phone calls and assist patients with treatment and scheduling inquiries.
- Check patients in and out while maintaining accurate electronic records.
- Coordinate with providers to ensure efficient daily office operations.
Behavior Technician
Vibrant ABA
01.2026 - 07.2026
- Implement behavior intervention plans and provide direct client support in structured settings.
- Collect and maintain accurate, session data and maintain HIPAA-compliant documentation of client progress.
- Utilize positive reinforcement and de-escalation strategies to support behavioral goals.
- Provided one-on-one behavioral therapy under BCBA supervision.
- Collaborated with families and supervisors to support client progress and treatment goals.
Beauty Advisor
Sephora Meatpacking
05.2025 - 04.2025
- Provide excellent customer service with strong communication skills.
- Suggest and sell products and services in all areas of the store.
- Promote loyalty programs including credit card and Beauty Insider.
- Maintain store cleanliness and organization.
Barista
Starbucks
11.2021 - 07.2022
- Trained new baristas on beverage preparation and customer service standards.
- Prepare coffee, tea, and other beverages to customer specifications.
- Ensured consistent quality of beverages through adherence to established recipes.
- Handle customer complaints and inquiries.
Education
Bachelor of Science - Psychology
Syracuse University
Syracuse, NY12-2025
Skills
- Dentrix
- Insurance Verification
- Patient Scheduling
- HIPAA regulations
- Data Entry
- HIPAA Compliance
- Microsoft Office
- Customer Service
- Communication
- Time Management
- Multitasking
- Conflict Resolution
- Bilingual
- Behavioral documentation
Timeline
Front Desk Receptionist
Dental Oral Surgery
04.2026 - Current
Behavior Technician
Vibrant ABA
01.2026 - 07.2026
Beauty Advisor
Sephora Meatpacking
05.2025 - 04.2025
Barista
Starbucks
11.2021 - 07.2022
Bachelor of Science - Psychology
Syracuse University