Christopher Brady
Seaview,WA
Summary
. Talented driver of performance and compliance with applicable standards, rules and regulations. with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering precise and accurate communication and execution
Take-charge professional delivering total support for the needs of the business and customers alike through individual performance and team leadership. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience and regularly recognized for exemplary customer service and team collaboration. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and alone or as part of a team. Excel at quickly mastering new skills.Hardworking with efficient multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges.
Overview
25
25
years of professional experience
Work History
Assistant Store Manager
Wal-Mart Supercenter
Warrenton, OR
04.2018 - 04.2024
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Organized weekly meetings with department heads to review progress on key objectives.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Traffic Control Flagger
D&H Flagging
Portland, OR
03.2013 - 01.2018
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
- Organized detours and adjusted signal timing to accommodate special events or construction projects.
- Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
- Coordinated with other agencies such as police departments, fire stations, utility companies and public works departments on traffic control plans.
- Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
- Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
- Directed traffic away from hazardous areas, using signs and hand signals.
- Ensured that drivers followed all safety regulations while operating in construction zones.
- Assisted with the setup of cones, barricades, and other traffic control devices.
- Monitored the flow of vehicles to ensure safe passage for pedestrians crossing streets or intersections.
- Informed motorists about road closures, detours, and alternate routes.
- Checked for proper identification from contractors and workers entering construction sites.
- Communicated with supervisors regarding changes in traffic patterns and and or potential hazards.
- Coordinated with utility crews to minimize disruption of services during maintenance operations.
- Conducted daily inspections on equipment used in traffic control operations.
- Operated two-way radios to communicate with co-workers or supervisor regarding changes in traffic patterns or potential hazards.
- Maintained a high level of visibility by wearing reflective clothing at all times while on duty.
- Performed manual labor tasks such as lifting barricades, setting up cones., when necessary.
- Provided assistance to emergency responders as needed during incidents involving motor vehicle collisions or other emergencies.
- Kept track of work hours for payroll purposes and reported any overtime worked promptly.
- Adhered strictly to safety protocols established by the employer while performing duties as a Traffic Control Flagger.
- Displayed excellent customer service skills when interacting with members of the public who were affected by road closures or delays due to construction projects.
- Removed cones, signs and barricades upon completion of work.
- Collaborated with other flaggers by using hand-held radios to disseminate traffic and safety information.
- Coordinated two-way traffic on single lane roads by placing markers and cones.
- Placed warning and detour signs to alert drivers of alternate routes and dangerous driving areas.
- Informed construction crews about traffic and safety concerns and made appropriate adjustments.
- Discussed traffic routing plans, locations and control points with supervisors.
- Alerted job site workers when approaching vehicles failed to heed to road warnings and signage, which prevented serious injuries and accidents.
- Promoted traffic flow on congested highways and interstates through construction zones.
- Distributed traffic control signs and markers at designated points.
- Warned drivers and pedestrians of hazards using signs, flags, lanterns and hand signals.
- Guided traffic at street and railroad crossings, school zones and construction sites.
- Collaborated with team members to verify proper coverage at assigned intersections.
- Discussed traffic routing plans and control point locations with superiors.
- Drafted reports detailing daily traffic, infractions and data.
Carpenter Apprentice/Laborer
Gary Allen Construction LLC
Tigard, OR
01.2010 - 07.2015
- Measured and marked cutting lines on materials using a ruler, pencil, and chalk line.
- Cut and shaped material to specified measurements using hand tools such as saws, chisels, planes, and drills.
- Assembled cut and shaped materials and fastened them together with nails, screws, dowels, glue or metal connectors.
- Installed cabinets, doors frames, windows frames, baseboards and other fixtures according to specifications.
- Operated power equipment such as routers, joiners and sanders to shape wood components.
- Read blueprints or drawings for information on specific construction projects.
- Inspected finished products for conformance to standards of quality and accuracy in dimensions.
- Performed rough framing tasks such as laying out walls or installing studs in preparation for drywall installation.
- Maintained a safe work environment by adhering to all safety policies and procedures while performing job duties.
- Transported tools and supplies from one job site to another using company vehicle.
- Used ladders safely when accessing hard-to-reach areas during installations.
- Worked with supervisor in order to learn proper techniques for various carpentry tasks.
- Cleaned job sites daily after completion of each task ensuring no debris was left behind.
- Ensured that all work completed met building codes prior to final inspection.
- Cut materials on job site to prepare for installation.
- Helped with movement of materials and equipment to different job sites.
- Completed hands-on training with skilled carpenters, resulting in woodwork proficiency with equipment.
- Installed drywall, ceilings and trim and fabricated replacement trim and moldings.
- Read and interpreted specifications and construction drawings to determine best techniques to complete each job.
- Encouraged feedback from foreman and trade workers on site to incorporate suggestions into later work.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Worked independently on projects and tasks within carpentry team.
NASM/ACSM/NSCA Personal Trainer
Self-Employed
Vancouver , WA
05.2005 - 12.2009
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Monitored progress of clients during workouts and provided feedback and encouragement.
- Created nutritional plans that support overall health goals of clients.
- Demonstrated various exercises with the use of free weights and machines.
- Assisted clients in setting realistic short-term and long-term goals.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Organized group classes for small groups or large groups depending on client's preferences.
- Explained principles of nutrition including basic dietary guidelines to help optimize results.
- Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
- Inspected equipment regularly to ensure it is safe and functioning properly.
- Researched new training methods, trends, equipment., to stay up-to-date on industry standards.
- Demonstrated safe and proper exercise techniques to clients.
- Communicated with clients to determine goals and performed client assessments.
- Created personal training experiences for clients.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
- Suggested exercise modifications to individual clients to avoid strain and injury.
- Measured client overall fitness by completing comprehensive evaluations and physician clearances.
- Enforced safe exercise equipment use, reminding members of rules and guiding techniques.
- Assisted clients with developing reasonable diets and nutritional guidelines.
- Built and established lasting relationships using encouragement and personal support.
- Coached and encouraged participants during exercises and routines.
- Explained and taught proper use of weights, exercise bands and other fitness equipment.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Built and continually expanded knowledge and expertise on latest fitness trends and programs and kept class content fresh and interesting.
- Observed participants during classes, watching for issues and incorrect techniques.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
- Assessed needs of participants and developed class exercises to address expectations.
Motor Transportation Operations NCO
United States Marine Corps
Camp Pendleton , CA
07.1999 - 12.2002
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
- Conducted regular inspections of machinery to identify any potential issues or malfunctions.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Inspected tow vehicles for mechanical items and safety issues.
- Maintained vehicle records including logs, inspection reports and work orders.
- Loaded and unloaded disabled vehicles onto flatbeds or wheel lifts.
- Performed routine maintenance on trucks such as changing oil, checking fluids and tire pressure.
- Operated a wide variety of wrecker equipment in a professional manner according to established procedures and safety guidelines.
- Utilized specialized tools such as winches, dollies, chains, straps, hooks and ramps.
- Conducted pre-trip inspections of the truck before leaving the yard and garage.
- Communicated effectively with dispatch personnel regarding job status updates.
- Securely fastened loads using appropriate tie-down methods.
- Safely operated cranes when necessary to load or unload cargo.
- Cleaned up debris from accident sites after assisting with recovery operations.
- Completed paperwork accurately and delivered it promptly upon completion of each job.
- Diagnosed basic technical problems related to the operation of wreckers or other equipment used in the course of business operations.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Communicated with team members to coordinate efficient and accurate movements.
- Moved levers or controls of lifting devices to load, unload or stack material.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Estimated weights, heights and centers of balance to make precise placements.
- Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
- Scheduled or performed needed maintenance on equipment to promote longevity of use.
- Monitored road conditions and adjusted driving accordingly.
- Assisted in loading and unloading hazardous material in accordance with safety protocols.
- Communicated effectively with superiors regarding route changes or delays.
- Managed inventory of supplies onboard the vehicle as needed.
- Provided support for convoy security operations when necessary.
- Responded quickly to emergency situations on the road such as breakdowns or accidents.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Read and interpreted maps to determine vehicle routes.
- Hooked and unhooked trailers from tractor and converter dollies.
- Operated motor vehicles to transport passengers, freight, and other materials in a safe and efficient manner.
- Monitored vehicle performance to detect mechanical problems such as overheating or oil leaks.
- Provided guidance and support to subordinate personnel in order to ensure mission success.
- Developed training plans and programs to improve operational readiness.
- Maintained accountability of personnel, equipment, and resources within the unit.
- Led teams in the planning and execution of complex operations missions.
- Facilitated communication between different departments or divisions in order to ensure efficient task completion.
- Collaborated with senior leaders on long-term strategies for improving overall operations performance.
- Assisted in developing policies related to day-to-day operational activities.
- Trained, coached and mentored military units to improve readiness and training.
- Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
- Trained and managed new recruits in tactical and combat warfare.
- Executed emergency response security to eliminate hazards and potential dangers.
- Patrolled perimeters of operating bases to guard against suicide bombers, raids and other attacks.
- Monitored equipment during testing, simulations and live-fire exercises to detect operator errors or system malfunctions.
- Engaged targets in low-light conditions by properly using night vision equipment.
- Controlled traffic and monitored gate entrances and exits, quickly responding to emergencies on base.
- Facilitated route clearance for visits from high-ranking officials.
- Utilized small-arms, light artillery and drone weaponry to suppress and neutralize enemies.
- Evaluated current processes and identified areas requiring upgrades or improvements.
Skills
- Operations Oversight
- Department Oversight
- Customer Relations
- Operations
- Attention to Detail
- Team Building and Leadership
- Customer Service and Engagement
- Problem-Solving
- Sound Judgment
- Interpersonal Communication
- Continuous Improvement
- Cross-functional team management
- Time management abilities
- Employee Development
- Performance Improvement
- Customer experience
- Issue Resolution
- Team Management
Timeline
Assistant Store Manager
Wal-Mart Supercenter
04.2018 - 04.2024
Traffic Control Flagger
D&H Flagging
03.2013 - 01.2018
Carpenter Apprentice/Laborer
Gary Allen Construction LLC
01.2010 - 07.2015
NASM/ACSM/NSCA Personal Trainer
Self-Employed
05.2005 - 12.2009
Motor Transportation Operations NCO
United States Marine Corps
07.1999 - 12.2002