Tyre Basden
The Woodlands,United States
Summary
Dedicated to providing excellent customer service. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the business. Natural leader with a passion for fostering positive company morale and team building. Outstanding problem-solving and conflict-resolution abilities.
Overview
11
11
years of professional experience
Work History
Server
Cheesecake Factory Inc
10.2025 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Senior Dining Manager
BJ’s Restaurant & Brewhouse
03.2024 - 10.2025
- Maintained compliance with local health codes and sanitation regulations.
- Organized catering services for corporate meetings, private parties, weddings, and other special occasions.
- Ensured all safety protocols were followed in the kitchen area.
- Evaluated employee performance through observations in the dining room or kitchen area.
- Managed daily operations including scheduling shifts, assigning tasks, and resolving disputes between staff members.
Flight Attendant
United Airlines
02.2022 - 01.2024
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Greeted passengers, answered questions, and directed them to their seats.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Adhered to company policies regarding security measures and protocol at all times.
General Manager
Smokey Bones Greensboro
08.2021 - 01.2022
- Cut labor costs by improving employee schedules and workflows so that I could capitalize on individual strengths and better meet anticipated customer demand
- Kept accurate inventories and alerted management when liquor, beer, wine, and bar supplies were needed
- Oversaw managing the bar's inventory, restocking supplies, and placing orders for spirits, beer, wines, and mixers
- Improved employee morale by motivating and disciplining employees, and implementing a new mentoring program.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
Server
Longhorn Steakhouse
08.2015 - 01.2022
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Bachelor of Science - Criminal Justice
North Carolina Central University
Durham, NC05-2021
Associate of Science - Criminal Justice
Pitt Community College
Winterville, NC05-2018
Skills
- Guest Relations
- Food safety knowledge
- Service Management
- Conflict Mediation
- FAA Regulations
- First Aid
- Emergency Response
- Professional Appearance
- Company policy adherence
- Emergency Procedures
Timeline
Server
Cheesecake Factory Inc
10.2025 - Current
Senior Dining Manager
BJ’s Restaurant & Brewhouse
03.2024 - 10.2025
Flight Attendant
United Airlines
02.2022 - 01.2024
General Manager
Smokey Bones Greensboro
08.2021 - 01.2022
Server
Longhorn Steakhouse
08.2015 - 01.2022
Associate of Science - Criminal Justice
Pitt Community College
Bachelor of Science - Criminal Justice
North Carolina Central University