Christopher Cook
Toledo,Ohio
Summary
Proven Dispatcher at On Time Express, adept in dispatch software and stress tolerance, excelled in managing high-stress situations to ensure timely deliveries. Skilled in coordinating a fleet, enhancing customer relations through real-time updates, and optimizing schedule management. Demonstrated critical thinking and decision-making, significantly improving dispatch efficiency and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Dispatcher
On Time Express
10.2009 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Monitored vehicle locations to coordinate timely arrivals.
Education
High School Diploma -
Grand Junction High School
Grand Junction, COSkills
Data Entry
Dispatch software
Stress Tolerance
Dispatching procedures
Customer Relations
Dispatch Coordination
Schedule Management
Customer Service
Critical Thinking
Decision-Making
Timeline
Dispatcher
On Time Express
10.2009 - Current
High School Diploma -
Grand Junction High School
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