Dynamic and customer-focused, excelled at Dunkin Donuts & Baskin Robbins by enhancing customer satisfaction through exceptional service and efficient multitasking. Demonstrated expertise in cash handling and collaborative teamwork, significantly contributing to a clean, welcoming environment. Adapted to fast-paced settings, showcasing strong organizational and communication skills.
Adaptable Crew Member accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin Donuts & Baskin Robbins
07.2021 - Current
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.
Improved customer satisfaction by providing friendly and efficient service at the register.
Provided excellent customer service by greeting customers and meeting quality expectations.
Education
No Degree - Mathematical Sciences
University At Albany
Albany, NY
No Degree - Mathematical Sciences
Dutchess Community College
Poughkeepsie, NY
High School Diploma -
Highland High School
Highland, NY
06-2021
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Cash handling
Cleaning
Problem-solving
Clear communication
Interests
Cooking
I like working with my hands and fixing things
Enjoy hobbies that combine physical activity with outdoor exploration
Music
Backpacking and Hiking
Avid Reader
Electronics and Circuit Building
Tech enthusiast, passionate about exploring the latest advancements and innovations