Christopher Ferguson
Clerk
Raytown,MO
Summary
Energetically driven and detail-oriented, I excelled at Quicktrip Corporations by enhancing customer satisfaction and streamlining payment processes. Leveraging skills in database entry and quality management, I significantly contributed to team efficiency and service excellence. My adeptness in cash handling and prioritizing tasks ensured high-quality outcomes, fostering positive customer and peer relationships.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Clerk
Quicktrip Corporations
Raytown, MO
10.2023 - 10.2024
- Processed customer payments accurately and efficiently.
- Assisted customers with inquiries and complaints in a professional manner.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Delivered messages and ran errands.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Operated cash register to process cash, check, and credit card transactions.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
Host
Applebee's
02.2023 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Arts - Criminal Justice
University of Central Missouri
Warrensburg, MO 08.2024 - Current
High School Diploma -
Grandview High School
Grandview, MO 08.2020 - 05.2024
Skills
- Database entry
- Cash handling
- Mail processing
- Quality management
- Point of sale operation
- Quality control
- Prioritization
- Customer satisfaction
- Confidentiality
- Peer relationships
Accomplishments
- National Honor Society (NHS) Member, High School
- Army Reserve Officers' Training Corps (ROTC) Participant, College
Work Preference
Work Type
Full TimeInternshipGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balancePersonal development programsTimeline
Bachelor of Arts - Criminal Justice
University of Central Missouri
08.2024 - Current
Clerk
Quicktrip Corporations
10.2023 - 10.2024
Host
Applebee's
02.2023 - 08.2023
High School Diploma -
Grandview High School
08.2020 - 05.2024
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