Results-driven General Manager with expertise in operational management, inventory control, and financial analysis. Proven ability to enhance customer satisfaction and streamline processes to drive efficiency.
Overview
23
23
years of professional experience
Work History
General Manager
Green Light Auto Sales
Virginia Beach
02.2019 - 09.2025
Oversaw daily operations and ensured smooth dealership functionality.
Managed inventory levels and coordinated vehicle procurement processes.
Developed strategies to enhance customer satisfaction and retention.
Submitted finance applications and worked with bank lenders to secure auto loan for customer.
Analyzed market trends to inform pricing and promotional strategies.
General Manager of Food Service
Wyndham Va Beach Oceanfront
Virginia Beach
06.2013 - 01.2019
Oversaw daily operations of food service department at oceanfront hotel.
Managed staff scheduling and training for optimal customer service delivery.
Implemented cost control measures to enhance operational efficiency in food service.
Head Server
Aldo’s Ristaurante
Virginia Beach
08.2002 - 05.2013
Supervised dining room staff to ensure efficient service flow.
Coordinated with kitchen staff for timely food delivery to guests.
Trained new servers on menu items and service standards.
Managed reservations and seating arrangements for optimal guest experience.
Handled guest inquiries and resolved service issues promptly.
Maintained cleanliness and organization of dining areas throughout shifts.