Christopher French
League City,TX
Summary
People-first Store Director at HEB Grocery Company with a proven track record in team leadership and strategic planning. Expert in inventory control and data-driven decision making, driving operational efficiency and enhancing customer relations. Successfully led a diverse team of 300+, fostering a high-performance culture and achieving significant sales growth.
Overview
18
18
years of professional experience
Work History
Store Director
HEB Grocery Company
01.2012 - Current
- Directed operations for high-volume retail grocery stores generating $80-$124K in annual sales.
- Lead, coached, and developed a diverse team of 300+ partners (employees), including department managers, supervisors, leads, and hourly staff, fostering a culture of accountability and high performance.
- Executed strategic business plans, labor and sales forecasting, and inventory controls to maximize operational efficiency.
- Ensured compliance with company policies, safety regulations, and financial controls, including shrink reductions and internal audit readiness.
- Partnered cross-functionally with division leadership, HR, and merchandising to roll out company initiatives, promotions, and store resets.
Hotel General Manager
S and S Hotel Management
07.2007 - 06.2010
- Directed daily hotel operations of a franchised Holiday Inn Express and a Hampton Inn to ensure exceptional guest experiences and operational efficiency.
- Implemented strategic marketing initiatives, enhancing brand visibility and driving revenue growth.
- Managed budgeting processes, optimizing resource allocation and controlling expenses effectively.
- Analyzed guest feedback to identify areas for improvement, enhancing overall satisfaction ratings.
Education
MBA - Business Administration And Management
Texas A&M University-Corpus Christi
Corpus Christi, TX05-2014
Bachelor of Science - Business Administration And Management
Bowling Green State University
Bowling Green, OHSkills
- Team Leadership and Development
- Strategic Planning and Execution
- Talent Acquisition and People Planning
- Coaching and Performance Management
- Inventory Control
- Microsoft Office Suite
- POS and Retail Management Systems
- Data Driven Decision Making
Timeline
Store Director
HEB Grocery Company
01.2012 - Current
Hotel General Manager
S and S Hotel Management
07.2007 - 06.2010
MBA - Business Administration And Management
Texas A&M University-Corpus Christi
Bachelor of Science - Business Administration And Management
Bowling Green State University
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