Christopher Gesner
Capitol Lighting
Suffern,NY
16
years of professional experience
Marketing-Conscious Manager offering a background in sales, operations, and customer service expertise. Engaging and pleasant personality with the ability to recruit, train and coach new employees to successfully promote the company's brand and services. Adept at meeting and exceeding sales goals, demonstrated through my decade of leadership experience. A strong background built on customer service in a multitude of facets. Finally exemplifying a skill to execute operationally to an elite level, maintaining systems and identifying opportunities to create meaningful improvements.
Work History
Store Manager
5 Years 2 Months- Developed and executed strategic sales plans to achieve revenue targets leading to average annual growth of 17%.
- Fostered strong relationships with key accounts, resulting in increased customer loyalty and repeat business.
- Conducted performance evaluations, providing constructive feedback to optimize individual and team effectiveness.
- Streamlined onboarding procedures, reducing time-to-hire and increasing new employee retention rates.
- Managed vendor relationships, negotiating contracts to optimize cost and service delivery.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Oversaw multichannel distribution, while maintaining company leading standards for inventory accuracy.
Store Manager
3 Years 7 Months- Responsible for leading Store to $1,700,000 in sales gain over 3 years.
- Trained, developed and promoted over a dozen employees into leadership roles.
- Led district Loss prevention trainings and developed initiatives, which was paramount to exceeding Company standards.
- Directed cross store training sessions to elevate visual merchandise standards and elevate store operational efficiencies across district.
- Maintained company leading customer satisfaction standards throughout my tenure.
Assistant Manager
1 YearBack Office Leader
1 Year 3 MonthsElectronic Sales Associate
1 Year 5 MonthsFootwear Sales Associate
2 YearsEducation
Skills
Relationship management
Team leadership
Sales Growth Strategies
Training and Development
Financial operations management
Inventory management
Goal setting
Customer-oriented
Retail Sales Performance
Lead generation
Customer Engagement Techniques
Timeline
Store Manager
Capitol Lighting
08.2021 - CurrentRead More
Store Manager
Finish Line
06.2017 - 01.2021Read More
Assistant Manager
Reebok Outlet
07.2016 - 07.2017Read More
Back Office Leader
Best Buy Co. Inc
04.2015 - 07.2016Read More
Electronic Sales Associate
Target
11.2012 - 04.2014Read More
Footwear Sales Associate
Nike Factory Outlet
09.2010 - 09.2012Read More
Warwick Valley High School
Read More