Christopher Hale
Naples,FL
Summary
Highly experienced Sales Consultant known for exemplary Customer satisfaction. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple customers simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
Xando Energy LLC
11.2023 - 09.2024
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Built strong client rapport to establish diversified network of connections.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Enhanced sales performance by implementing effective door-to-door selling techniques and strategies.
Inside Sales Consultant
Florida Solar Power
01.2021 - 08.2023
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Developed and implemented sales strategies to increase customer loyalty and retention.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Used CRM software to maintain detailed contact logs and account records.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Solar Panel Installer
Florida Solar Power
10.2020 - 01.2021
- Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
- Dug trenches, backfilled holes and compacted earth to prepare for ground mounted arrays.
- Installed solar panels on multiple residential and commercial properties to meet customer requirements.
- Devised comprehensive maintenance and repair plans for existing solar panel systems.
- Conducted site visits, assessing solar panel placement and accurately measuring installation areas.
- Assembled, wired and connected solar panels to existing components and systems.
- Troubleshot electrical issues related to solar panel installation and implemented swift resolutions.
- Applied weather sealing to array, building or support mechanisms.
- Configured PV systems based on site conditions and customers needs and expectations.
- Prepared plans and drawings for installation of solar photovoltaic systems.
- Examined blueprints, technical documentation and customer facilities to determine appropriate locations for installations.
- Met and exceeded customer preferences with high-quality solar photovoltaic installations matching designs parameters.
- Tested system wiring layouts, grounds, and terminations to finalize installations.
Education
High School Diploma -
Palmetto Ridge High School
01.2021
Skills
- Motivated team player
- Sales proposal creation
- Customer service
- Problem-solving
- Reasoning
- Prospect qualification
- Sales presentations
- Upselling strategies
- Cold calling
- Pipeline management
- Sales strategies
- Closing techniques
- Appointment setting
Certification
- Enphase Energy Sales and installation training certifications
- StorzPower Sales training Certifications
- Sunpower Sales and installation training certifications
- Tesla Energy Sales and installation training certifications
- Generac Pwrcell Sales and installation training certifications
- Solaredge Sales training certifications
Timeline
Outside Sales Representative
Xando Energy LLC
11.2023 - 09.2024
Inside Sales Consultant
Florida Solar Power
01.2021 - 08.2023
Solar Panel Installer
Florida Solar Power
10.2020 - 01.2021
High School Diploma -
Palmetto Ridge High School
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