Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Christopher Learned Jr

Atlanta,GA

Summary

Highly motivated relationships-sales professional with a diverse background and track record of exceeding sales targets by 30% through communication and engagement and building lasting relationships delivering personalized sale solutions. Skilled in relationship building and solution-based selling, adept at streamlining operations to enhance customer satisfaction. Demonstrates strong team collaboration and leadership, ensuring efficiency and security in database management.

Overview

5
5
years of professional experience

Work History

Clerk

USPS
03.2023 - Current
  • Efficiently managed various tasks including sorting packages, processing letters, and assisting customers at the service window.
  • Displayed excellent customer service managing 150+ daily customers transactions resolving inquires and upselling.
  • Consistently exceeded weekly sale quotas by 15% contributing to an overall increase in branch sales revenue by 10%
  • Excelled in relationship management with customers and demonstrating leadership by managing workflows optimizing front line operations improving customer wait times by 20%

Mail Handler

USPS
10.2022 - 03.2023
  • Experience in inventory management and distribution of 1,000+ packages with a 98% inventory accuracy while reducing errors by 10%.
  • Played a key role in improving fulfillment speed by 15% to support sales with delivering timely service.
  • Operated warehouse equipment, forklifts, and pallet jacks to efficiently unload in a compliant and safe manner.
  • Collaborates with a team to maintain workflow, streamline operations, and meet daily quota, reducing back orders by 20%, while keeping a clean and organized workspace.

Sales Associate

A Promotions
10.2020 - 10.2022
  • Engaged and converted 40% of foot traffic into sales, adding to a 30% increase in revenue.
  • Was consistently in the top 5% of sales reps, exceeding monthly quotas by 20%, through personalized product demonstration and solution-based sales.
  • Increased order value by 15% by educating customers on product bundles.

Mental Health Counselor

Chesterfield Mental Health
08.2019 - 04.2020
  • Leveraged active listening and problem-solving skills to build trust with clients and achieving a 90% client satisfaction rate.
  • Applied client needs assessment techniques to identify opportunities for personal growth, translating skills into effective customer sales strategies.

Education

Bachelor of Science - Criminal Justice

Old Dominion University
Norfolk, VA
05-2019

Skills

  • Correspondence Writing
  • Spreadsheet development
  • Administrative Support
  • Database entry and Information Security
  • Relationship building
  • Solution-Based Selling
  • Sales strategies and techniques
  • Team collaboration and leadership
  • Active listening and communication
  • Performance-driven

Timeline

Clerk

USPS
03.2023 - Current

Mail Handler

USPS
10.2022 - 03.2023

Sales Associate

A Promotions
10.2020 - 10.2022

Mental Health Counselor

Chesterfield Mental Health
08.2019 - 04.2020

Bachelor of Science - Criminal Justice

Old Dominion University

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Christopher Learned Jr