Christopher Cody Martin Jr
Anoka,MN
Summary
Dedicated Guest Service Representative skilled in transaction processing and POS operations. Proven ability to enhance customer experiences and resolve issues efficiently.
Overview
8
8
years of professional experience
Work History
Guest Service Representative
Coborn's Superstore
Anoka, Minnesota
07.2023 - 09.2026
- Welcomed customers and addressed inquiries to enhance satisfaction
- Handled customer transactions accurately and efficiently to ensure smooth service
- Managed customer transactions at register and fuel pumps to streamline checkout experience
Merchandiser
Viking Coca-Cola Bottling
Saint Cloud, Minnesota
06.2022 - 07.2023
- Organized product displays to enhance customer visibility and engagement
- Monitored inventory levels to ensure accurate stock availability on shelves
- Collaborated with sales team to align merchandising strategies with promotions
- Rotated stock in the warehouse and organized pallets from incoming shipments.
Guest Service Representative
Coborns
Saint Cloud, Minnesota
03.2019 - 06.2022
- assisted customers with fuel pump issues, providing timely solutions and support
- managed returns and exchanges per company policy, maintaining customer satisfaction and compliance
- processed transactions at Little Dukes gas station register, ensuring accurate and efficient service
Guest Service Representative
Coborns
Saint Cloud, Minnesota
07.2018 - 02.2019
- Greeted customers warmly, addressing inquiries to ensure satisfactory service
- Processed customer transactions accurately and efficiently
- Maintained cleanliness and organization of service area to provide a welcoming environment
- Resolved customer complaints promptly and professionally
- Managed cash transactions at the register to ensure accurate financial reporting.
- Assisted customers with fuel and gas pump issues, ensuring smooth and positive experiences.
Education
High School Diploma -
Spring Grove Area High School
Spring Grove, PA06-2012
Skills
- Customer service
- Transaction processing / money handling
- POS system operations
- Customer relationship management
- power equipment handling and usage
Timeline
Guest Service Representative
Coborn's Superstore
07.2023 - 09.2026
Merchandiser
Viking Coca-Cola Bottling
06.2022 - 07.2023
Guest Service Representative
Coborns
03.2019 - 06.2022
Guest Service Representative
Coborns
07.2018 - 02.2019
High School Diploma -
Spring Grove Area High School