Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Wyatt

Carlsbad

Summary

Dynamic Property Manager with extensive experience at Pueblo Chamisa Apartments and Pecos Mobile Home excelling in tenant relations and lease renewals. Proven track record of enhancing occupancy rates and streamlining rent collection processes. Exceptional communication skills coupled with a customer service focus have driven tenant satisfaction and operational efficiency across multiple properties.

Overview

13
13
years of professional experience

Work History

Property Manager

Red Planet Storage
01.2022 - 03.2025
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.

Property Manager

Pueblo Chamisa Apartments
10.2018 - 03.2025
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
  • Streamlined rent collection processes, significantly reducing late payments.
  • Facilitated successful acquisition and integration of new properties into management portfolio.
  • Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
  • Planned special events such as lotteries, dedications and project tours.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Responded to Common Area Maintenance (CAM) inquiries.

Owner/Operator

C&H Tire
01.2012 - 01.2016
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.

Education

High School Diploma -

Carlsbad High
Carlsbad, NM
05-2004

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Rent collection
  • Lease renewals
  • Exceptional oral and written communication skills
  • Tenant relations
  • Staff management
  • Leasing and sales
  • Property tours and inspections
  • Eviction procedures
  • Maintenance scheduling
  • Multi-family property management

Timeline

Property Manager

Red Planet Storage
01.2022 - 03.2025

Property Manager

Pueblo Chamisa Apartments
10.2018 - 03.2025

Owner/Operator

C&H Tire
01.2012 - 01.2016

High School Diploma -

Carlsbad High

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Christy Wyatt