Hi, I’m
Christy Young
Cabot,AR
Summary
Motivated business professional bringing 20 plus years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Creative Business Owner with exceptional background spent in client services. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Proficient in data entry, have strong organizational skills, and work with and learn computer programs very easily.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
years of professional experience
Work History
Young Home Sales, Realtors
Business Owner/Operator
06.2013 - Current
Job overview
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, along with payroll and human resource needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Monitored staff performance, providing final-say assessment over inquiries.
- Employed prompt decision-making and in-depth research to resolve issues.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Prepared annual budgets with controls to prevent overages.
- Conducted audit inspections and independent checks to verify parts and materials.
- Performed statistical analyses to gather data for operational and forecast team needs.
Alltate Insurance Company
Property and Casualty Insurance Agent
06.2008 - 05.2018
Job overview
- Generated quotes and proposals for clients to match individual needs.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Attended industry conferences to stay informed of latest products and trends.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Developed strong referral network in community to raise awareness and increase sales opportunities.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Developed sales strategies to increase sales of insurance policies.
- Educated clients on insurance policies and procedures.
- Negotiated contracts and terms of sale with potential customers.
- Designed presentations and marketing materials for promotions.
Education
Arkansas Real Estate License Little Rock
Real Estate License from Real Estate Sales And Law
02.2018
Arkansas Insurance LicensingLittle Rock, AR
Arkansas Property And Casualty Licesned Agent from Property And Casualty Insurance Policies And Law
02.2013
North Little Rock High SchoolNorth Little Rock, AR
High School Diploma
06.1996
Skills
- Operations Management
- Approachable and Outgoing
- Microsoft Office 365
- Articulate Communication
- Balanced Work Ethic
- Departmental Coordination
- Customer Needs Assessments
- Operational Analysis
- People and Culture
- Market Trend Analysis
- Employee Motivation and Performance
- Manage Programs
- Contract Management
- Management Team Leadership
- Leadership and People Development
- Sales Tactics
Timeline
Business Owner/Operator
Young Home Sales, Realtors
06.2013 - Current
Property and Casualty Insurance Agent
Alltate Insurance Company
06.2008 - 05.2018
Arkansas Real Estate License
Real Estate License from Real Estate Sales And Law
Arkansas Insurance Licensing
Arkansas Property And Casualty Licesned Agent from Property And Casualty Insurance Policies And Law
North Little Rock High School
High School Diploma
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