CHUCK CHAFFIN

Received 2025 Salesperson of the Year award at Kingsborough through consistent performance.

Attracted constant interest from management due to strong performance.

Skilled in setting appointments to maximize client engagement.

Highly trained in Steve Brown methods of handling objections.

Highly trained in sales system designed to get results on the first visit.

• Guided clients through home-buying process, addressing questions and concerns effectively.
• Developed and maintained relationships with potential buyers to support sales goals.
• Conducted property tours, showcasing features and benefits of homes to prospective clients.
• Effectively communicated project updates to clients regarding construction progress, ensuring transparency throughout the entire process.
• Advised clients on financing options for purchasing a new home while working closely with preferred lenders.
• Streamlined the home selection process for clients through thorough needs assessments and tailored recommendations.

• Ranked #2 company-wide in gross profit, demonstrating strong sales performance.
• Work closely with customers throughout the sales, closing and delivery process as well as lenders, contractors and back office getting deals to the finish line.
• Maintained several active sales deals in progress.
• Multiple deals in the pipeline.
• VA, FHA, Conventional, Chattel and Land/Home deals.
• Collaborated with customers during the sales, closing, and delivery processes.
• Credit success to following sales processes first and building rapport quickly with prospects along with strong follow-up and years of experience.
• Attributed success to adherence to sales processes, rapid rapport-building with prospects, and effective follow-up strategies.

• Achieved top sales performance through effective relationship management with clients. Generated over six-figure revenue through strategic sales initiatives. Created and facilitated sales remotely/virtually via agent/buyer relationship. Diligent follow up with individual leads via phone and email with both agent and buyer.
• Conducted open houses to generate leads and facilitate home sales.
• Worked closely with Buyers, Agents, Lenders, Appraisers, Inspectors and Closing Coordinators throughout the sales/closing process.
• Worked closely with construction managers throughout the sales process coordinating Final Walks, Inspections, Appraisals and Repairs.
• Coordinated with buyers, agents, lenders, appraisers, inspectors, and closing coordinators throughout the sales and closing process.
• Utilized Property Ware and Brix software to manage client relationships and sales data. Skilled in Outlook, Teams, DocuSign, Excel and Microsoft Word.

• Collaborated with business partner to help struggling homeowners sell homes on ‘first right of purchase’ basis to qualified tenant-buyers, allowing tenant-buyers to repair credit while enhancing homeowners' asset value during market recovery.
• Coached individuals in acquiring distressed homes and land via direct targeted niche marketing.
• Served as real estate coach for Jack Bosch, teaching individuals how to acquire distressed homes and land via direct targeted niche marketing.
• Provided consultative guidance to homeowners and real estate investors on traditional and creative financing methods and home selling techniques.
• Personally wholesaled numerous home and land deals.

• Credited by Regional Manager for playing a pivotal role in transforming sales center from being slated to close its doors to ranking among top producing sales centers for both sales and customer satisfaction.
• Championed efforts to skyrocket NPS from 22% to 74.47% by year-end.
• Received multiple awards for exceptional sales and customer satisfaction performance.
• Supported customers in acquiring initial 911 addresses and coordinating installation of utilities, site pads, culverts, driveways, garages, and porches, collaborating with surveyors to deed out land from existing acreage.
• Qualified for multiple bonuses, awards, and trips in recognition of sales performance and customer satisfaction.
• Received General Manager position for outstanding performance and achievements.
• Assembled and submitted 100+ FHA, VA, and Conventional loan packages while collaborating with mortgage lenders and closing agents to expedite deal finalization.
• Supported customers in acquiring initial 911 addresses, installation of utilities, site pads, culverts, driveways, garages, and porches and often coordinated with surveyors deeding out land from existing acreage.