Chuyler Newby
Customer Service/Cook
Memphis,TN
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and trainer of employees to maximize productivity. Consistently recognized for hard work, attention to detail and achievement of goals. Loads of cooking, and customer service experience.
Overview
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Shift Lead
Walgreens
Memphis, TN
05.2018 - 04.2021
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Responded to and resolved customer questions and concerns.
- Trained and mentored new employees to maximize team performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Line Cook
Panera Bread
Germantown, TN
10.2015 - 01.2019
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Cashier/Cook
McDonald's Restaurant
Memphis, Tennessee
05.2012 - 10.2015
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Assisted customers by answering questions and fulfilling requests.
- Cleaned, stocked, and cashier.
- Took orders over mic, while suggestive selling.
- Cooked breakfast foods, including sausages, eggs, oatmeal, breads.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
No Degree - High School Teaching
Southwest Tennessee Community College
Memphis, TN 08.2019 - Current
Skills
Guest service
Staff education and training
Teamwork
Cash Handling
Leadership
Sales expertise
Microsoft Office
Timeline
No Degree - High School Teaching
Southwest Tennessee Community College
08.2019 - Current
Shift Lead
Walgreens
05.2018 - 04.2021
Line Cook
Panera Bread
10.2015 - 01.2019
Cashier/Cook
McDonald's Restaurant
05.2012 - 10.2015