Ciara Sagolili
Las Vegas
Summary
Administration professional with 3 years of experience in streamlining processes and enhancing operational efficiency. Skilled in time management, conflict resolution, and customer retention, with a proven track record of maximizing facility utilization and ensuring exceptional service delivery. Passionate about leveraging expertise in administrative support and team leadership to drive innovative solutions and foster a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
California Pizza Kitchen
Las Vegas, NV
05.2025 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Front associate
Mooyah
- 01.2025
- Deliver exceptional customer service while maintaining food safety standards, handle cash transactions accurately, and contribute to positive team dynamics
- Manage front counter operations, coordinate with kitchen staff, and ensure order accuracy while maintaining cleanliness standards
- Drive customer satisfaction through efficient order processing, resolve guest concerns promptly, and support peak-hour operations
- Partner with team members to maintain service speed, assist in inventory management, and create welcoming environment for guests
- Facilitate smooth dining experience through attentive service, menu knowledge, and consistent adherence to quality standards
Administration
Powerhouse Batting Cages
01.2024 - 01.2025
- Streamlined administrative processes at Powerhouse Batting Cages, implementing digital filing systems and coordinating daily operations for enhanced efficiency.
- Managed front desk operations while fostering positive relationships with clients and staff, ensuring smooth scheduling and facility operations.
- Developed and maintained comprehensive booking system, reducing scheduling conflicts and maximizing facility utilization rates.
- Provided exceptional customer service while handling multiple administrative tasks, including payments, inquiries, and facility maintenance coordination.
Customer service associate
Tilly’s
10.2022 - 08.2023
- Delivered exceptional customer service, resolved inquiries promptly, and maintained positive relationships with diverse clientele while ensuring store operations excellence
- Streamlined checkout processes and inventory management, reducing customer wait times while maintaining high accuracy in transactions
- Built strong team relationships, assisted colleagues during peak hours, and contributed to creating a welcoming shopping environment
- Managed cash handling responsibilities with precision, balanced registers accurately, and maintained organized product displays
- Mentored new team members on store procedures and customer service best practices, fostering a collaborative learning environment
Education
High School Diploma -
Arbor View High School
Las Vegas, NV05.2025
Skills
- Time Management
- Conflict Resolution
- Customer Retention
- Team Leadership
- Cash Handling
- Administrative Support
- Event Coordination
Timeline
Restaurant Hostess
California Pizza Kitchen
05.2025 - Current
Administration
Powerhouse Batting Cages
01.2024 - 01.2025
Customer service associate
Tilly’s
10.2022 - 08.2023
Front associate
Mooyah
- 01.2025
High School Diploma -
Arbor View High School