Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cidtlaly Hernandez

Trenton,NJ

Summary

Proactive and results-oriented professional with a proven track record in customer service and multitasking. Gained valuable experience at Wendy's Restaurant and UPS. Demonstrated excellence in team collaboration and operational efficiency, successfully reducing error rates through effective training methods. Strong skills in cash handling and adherence to safety protocols. Consistently demonstrates initiative and a keen ability to enhance workplace processes.

Overview

2025
2025
years of professional experience

Work History

Crew Member

Wendys Restaurant
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Package Center Supervisor

UPS
07.2021 - Current
  • Supervised package sorting, scanning, and loading processes to maintain accuracy and efficiency.
  • Resolve operational issues, including package discrepancies or delays.
  • Enforce safety protocols and conduct routine safety inspections.
  • Address and resolve workplace hazards promptly.
  • Reduced error rates with thorough employee training and performance monitoring.

Education

Trenton Central Highschool
Trenton
06.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Safe food handling
  • Initiative and Self-motivation

Languages

Spanish
Native or Bilingual

Timeline

Package Center Supervisor

UPS
07.2021 - Current

Crew Member

Wendys Restaurant

Trenton Central Highschool

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Cidtlaly Hernandez