Ciena Calderon
Goleta,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Receptionist
Ocean Glass & Screen
Goleta, CA
03.2023 - Current
- Scheduled appointments for clients, customers, and other visitors.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Identified needs of customers promptly and efficiently.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Customer Service Associate
Jiffy Lube
Goleta
01.2022 - 03.2023
- Resolved customer inquiries in a timely manner.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Supported sales team members to drive growth and development.
Caregiver, Special Needs
Novelles
Goleta, CA
01.2020 - 01.2022
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Lot Operator
City Of Santa Barbara
Santa Barbara, CA
03.2019 - 01.2020
- Greeted customers and provided assistance to ensure a smooth check-in process.
- Updated records of vehicle arrivals and departures daily using computerized systems.
- Helped customers understand and correctly navigate parking structures and payment systems.
- Handled account payments, collected cash and processed credit card charges.
- Conducted regular inspections of the premises for any potential safety hazards and took necessary corrective action when required.
Education
High School Diploma -
Olive Grove
Santa Barbara, CA06-2018
Skills
- Scheduling
- Administrative Support
- Project Coordination
- Office Management
- Data Entry
- Customer Service
- Client Relationship Management
- Meeting Organization
- Calendar Management
- Invoice Processing
- Mail Handling
- Office Administration
- Quickbooks
- Appointment Scheduling
References
References available upon request.
Timeline
Receptionist
Ocean Glass & Screen
03.2023 - Current
Customer Service Associate
Jiffy Lube
01.2022 - 03.2023
Caregiver, Special Needs
Novelles
01.2020 - 01.2022
Lot Operator
City Of Santa Barbara
03.2019 - 01.2020
High School Diploma -
Olive Grove
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