Overview
Work History
Education
Skills
Timeline
Generic

Cierra Lehman

Longview,WA

Overview

5
5
years of professional experience

Work History

Cashier

Chevron
07.2022 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs
  • Helped customers complete purchases, locate items, and join reward programs
  • Restocked and organized merchandise in front lanes
  • Assisted customers with returns, refunds and resolving transaction issues

Crew Member

McDonald's
10.2018 - 06.2019
  • Worked front counter, drive-thru and other areas
  • Worked well with teammates and accepted coaching from management team
  • Took orders, prepared meals, and collected payments
  • Collaborated with team members to complete orders
  • Cleaned and maintained all areas of restaurant to promote clean image
  • Kept food preparation area, equipment, and utensils clean and sanitary
  • Provided excellent customer service by greeting customers and meeting quality expectations

Barista

Safeway Starbucks
08.2017 - 07.2018
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Controlled line and crowd with quick, efficient service
  • Cleaned counters, machines, utensils, and seating areas daily
  • Maintained regular and consistent attendance and punctuality
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
  • Memorized recipes for specialty coffee beverages and seasonal offerings
  • Made and served brand-specific café beverages with focus on speed, quality and consistency
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
  • Monitored supply levels at counter and maintained customer areas to meet typical demands

Education

High School Diploma -

Mark Morris High School
Longview, WA
06.2018

Skills

  • Customer assistance
  • Money handling
  • Drawer management
  • Customer Relations
  • Refunds and exchanges
  • Cleaning and sanitizing

Timeline

Cashier

Chevron
07.2022 - 07.2022

Crew Member

McDonald's
10.2018 - 06.2019

Barista

Safeway Starbucks
08.2017 - 07.2018

High School Diploma -

Mark Morris High School

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Cierra Lehman