Summary
Overview
Work History
Education
Skills
Organization And Communication
Professional Experience Summary
Leadership Experience
Timeline
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Cilica Gonzalez

Spring Lake ,Michigan

Summary

Dynamic and dependable professional with extensive experience in customer service and food preparation at Subway and Wendy's. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in team collaboration and sanitation practices, consistently ensuring a clean and welcoming environment for guests.

Overview

5
5
years of professional experience

Work History

Sandwich Artist

Subway
Spring Lake, MI
06.2023 - 01.2025
  • As a Sandwich Artist at Subway, my job was to make delicious sandwiches for customers. I greeted everyone with a smile and took their orders. I carefully chose fresh toppings and ingredients to create their favorite meals. Each sandwich was made with love, and attention to detail. I also kept the restaurant clean and organized to ensure a great dining experience. It was satisfying to make people happy with tasty food, and to work as part of a friendly team every day.

Crew Trainer

Wendys
Holland, USA
08.2022 - 11.2023
  • At Wendy's, I worked as a crew member. My main jobs were at the sandwich station and bagging orders. I learned how to make burgers and prepare food quickly. I also had the chance to train to become a manager. This meant I got to learn more about how the restaurant runs and how to help other team members. I enjoyed working together with my coworkers and making sure our customers got their food fast and fresh. It was a great experience for me.

Sales Associate

Walgreens
Holland, USA
08.2021 - 07.2022
  • At the beginning of my shift, I would usually start at the front of the store. I liked greeting the customers as they came in and making them feel welcome. While I was at the front, I also helped to cash out others, making sure they had a smooth and quick checkout experience. As I moved into the middle of my shift, I would go to the photo section. Here, I spent my time printing pictures and making photo orders for customers who wanted to cherish their memories. This part of my job was fun because I got to see many special moments captured in the photos. Once my shift was almost over, I would start facing the shelves. This meant organizing and arranging the products neatly so that everything looked good for the customers. It was a satisfying way to end my shift, knowing I helped keep the store tidy and ready for the next day. facing.

Host

Ihop
Holland, USA
03.2020 - 04.2022

As a highly dedicated and motivated host at IHOP, my job is very important. I make sure everything runs smoothly by bussing tables, cleaning the bathrooms, and maintaining the dining area. I also keep the front of the restaurant tidy to make a good impression. My main task is to seat people quickly and in an organized way, so they feel welcome right away. I take pride in helping customers have a pleasant experience while enjoying their meals at IHOP.

Education

High School Diploma -

West Ottawa Public Schools
Holland, MI
05-2023

Skills

  • Food preparation
  • Order taking
  • Customer service
  • Team collaboration
  • Sanitation practices
  • Inventory management
  • Time management
  • Menu knowledge
  • Attention to detail
  • Problem solving
  • Effective communication
  • Adaptable thinking
  • Dependable and honest
  • Teamwork and collaboration
  • Sandwich preparation
  • Cash handling
  • Product stocking and rotation

Organization And Communication

I would make sure my area or station was clean, restocked and organized. When I am busy with my own tasks and see something that needs to be done, I ask my coworkers to do it.

Professional Experience Summary

I have sit down restaurant experience. I have fast food experience. I also have retail experience. I have a little management experience.

Leadership Experience

Coming into a new job I like to learn anything and everything possible to improve my work. Once I get it down I like to help my coworkers if they have questions or are struggling with anything.

Timeline

Sandwich Artist

Subway
06.2023 - 01.2025

Crew Trainer

Wendys
08.2022 - 11.2023

Sales Associate

Walgreens
08.2021 - 07.2022

Host

Ihop
03.2020 - 04.2022

High School Diploma -

West Ottawa Public Schools