Cindy McClendon
Covington,GA
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Driver
City Of Conyers
10.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Team Leader, Manufacter Associate
Nisshinbo Automotive Manufacturing Inc.
11.2011 - 09.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Certified Phlebotomy Technician
DVM
05.2021 - 07.2021
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Customer Service Cashier
Wendy,s
09.2006 - 03.2007
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
Certification - Cdl
Athens Technical College
Monroe Ga09.2022
Certification - Phlebotomy
Omega One Medical
Conyers Ga01.2021
High School Diploma -
Monroe Area High School
Monroe, GA05.2006
Skills
- Customer Service
- Verbal and Written Communication
- Communications Strategies
- Microsoft Word
- Microsoft Excel
- Customer Relations
- Critical Thinking
- Order Processing
- Data Evaluation
- Problem-Solving Ability
Timeline
Driver
City Of Conyers
10.2022 - Current
Certified Phlebotomy Technician
DVM
05.2021 - 07.2021
Team Leader, Manufacter Associate
Nisshinbo Automotive Manufacturing Inc.
11.2011 - 09.2022
Customer Service Cashier
Wendy,s
09.2006 - 03.2007
Certification - Cdl
Athens Technical College
Certification - Phlebotomy
Omega One Medical
High School Diploma -
Monroe Area High School
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