Cinthya Garcia Maldonado
Spanish Fork,UT
Summary
Proven track record in enhancing customer engagement and satisfaction, notably at Popeyes, by leveraging exceptional customer service and problem-solving skills. Excelled in teamwork and collaboration, significantly improving store efficiency and cleanliness. Demonstrated initiative and self-motivation, leading to a positive impact on customer loyalty and repeat business. Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
3
3
year of professional experience
Work History
Crew Member
Popeyes
08.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Retail Sales Associate
Champs Sporting Goods
07.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Highschool Diploma -
Spanish Fork High School
Spanish Fork, UT05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Customer Engagement
- Self-discipline
- Interactive communication skills
- Flexible Schedule
- Integrity and Honesty
- Initiative and Self-Motivation
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Crew Member
Popeyes
08.2023 - Current
Retail Sales Associate
Champs Sporting Goods
07.2023 - 01.2024
Highschool Diploma -
Spanish Fork High School
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