Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Claire Engh

Houston,TX

Summary

Dedicated professional with a versatile background in healthcare and customer service. Known for strong attention to detail and effective data entry skills, contributing to improved patient outcomes and streamlined service delivery.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Scheduler

Spring Dermatology
01.2026 - 05.2026
  • Coordinated patient schedules to optimize clinic workflow and enhance appointment availability.
  • Managed appointment reminders and follow-ups to improve patient attendance rates.
  • Assisted in maintaining accurate patient records using EHR systems.
  • Collaborated with medical staff to prioritize urgent appointments and manage cancellations effectively.

Customer Service Representative

Noridian Healthcare Solutions
05.2024 - 10.2025
  • Assisted customers with inquiries regarding insurance policies and claims processes.
  • Resolved customer complaints efficiently, ensuring high satisfaction levels.
  • Utilized CRM software to track and document customer interactions accurately.
  • Collaborated with team members to streamline service delivery processes.

Certified Pharmacy Technician

LifeScript Pharmacy
02.2020 - 07.2023
  • Processed prescription orders accurately, ensuring compliance with pharmacy regulations and safety standards.
  • Assisted pharmacists in medication management, enhancing workflow efficiency and patient care quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Certified Nursing Assistant

Eventide Senior Living Center
05.2018 - 01.2020
  • Delivered personalized care to residents, ensuring comfort and dignity in daily activities.
  • Assisted nursing staff with patient monitoring and documentation of vital signs.
  • Implemented infection control measures, enhancing overall health standards within the facility.

Education

Bachelor of Science - Nursing

Alvin Community College
Alvin, TX
2028

High School Diploma -

West Fargo Sheyenne Highschool
West Fargo
06-2018

Skills

  • Computer skills
  • Data entry
  • Attention to detail
  • Customer service
  • Medical terminology
  • Inventory tracking
  • Insurance verification
  • Medical billing
  • Teamwork
  • Organizational skills

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CMA - Certified Medical Assistant
  • CPhT - Certified Pharmacy Technician

Timeline

Scheduler

Spring Dermatology
01.2026 - 05.2026

Customer Service Representative

Noridian Healthcare Solutions
05.2024 - 10.2025

Certified Pharmacy Technician

LifeScript Pharmacy
02.2020 - 07.2023

Certified Nursing Assistant

Eventide Senior Living Center
05.2018 - 01.2020

Bachelor of Science - Nursing

Alvin Community College

High School Diploma -

West Fargo Sheyenne Highschool