Summary
Overview
Work History
Education
Skills
Strengths
Timeline
Generic

Claire Hoover

Westerville,OH

Summary

Aspiring small-business owner with a passion for the literary and visual arts. Currently pursuing an associate degree in business management-entrepreneurship.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Plato's Closet
08.2023 - Current
  • Facilitated customer returns, exchanges, and various additional POS transactions
  • Assisted customers by engaging with their interests, enthusiastically recommending suitable products, and cultivating an inclusive and inviting environment
  • Educated customers on buying and selling processes, ongoing promotions, and benefits of loyalty programs
  • Managed store visuals, implementing various merchandising strategies
  • Tagged, censored, and displayed thousands of inventory items
  • Contributed proactively to store operations, maintaining high service standards and meeting organizational expectations
  • Performed general cleaning duties up to company standards

Crochet Commissions

10.2022 - Current
  • Created and ran online business for sale of artwork, accessories, and figurines.
  • Fulfilled orders and custom requests to meet delivery deadlines.
  • Recorded transaction details, organizing and tracking inventory
  • Operated social media pages showcasing and promoting products

Animal Care

  • Tended to diverse range of dogs, cats, and rabbits of various ages
  • Followed written and verbal care instructions including managing feeding schedules and specialized diets while ensuring constant access to clean dishes and fresh drinking water
  • Maintained hygienic environment by cleaning litter boxes and rabbit hutches daily as well as performing routine grooming
  • Provided regular care to rotating groups of foster cats from th Delaware Humane Society
  • Nurtured and socialized newborn kittens to prepare them for loving homes, employing attentive care and handling techniques
  • Proactively addressed behavioral issues and used training strategies to enhance the animals' adoptability

Education

4.0 GPA - 33 Credit Hours

Columbus State Community College
Autumn 2022 - Present

Skills

  • Time management
  • Technological literacy
  • Research & note-taking
  • Academic writing
  • Problem-solving
  • Microsoft Office
  • Merchandising
  • Sales Strategies

Strengths

  • Organized: Proficient in planning and prioritizing tasks, maintaining schedules and resources, and establishing structured systems.
  • Analytical: Attentive to small details, promoting accuracy and precision in work. Recognizes important tasks without being prompted.
  • Intuitive: Aware of the needs and feelings of others, and the intricacies of many different situations, providing the foundation for swift and insightful action.

Timeline

Customer Service Representative

Plato's Closet
08.2023 - Current

Crochet Commissions

10.2022 - Current

Animal Care

4.0 GPA - 33 Credit Hours

Columbus State Community College

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Claire Hoover