Claire Owen
Bellingham,WA
Summary
Enthusiastic professional with a strong background in customer service and office administration. Known for excellent time management and team collaboration, contributing to smooth operations and enhanced client satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Bellingham Athletic Club
Bellingham, Washington
04.2025 - Current
- Greeted members and guests with a friendly and positive attitude.
- Managed multi-line phone system to direct calls efficiently.
- Maintained front desk area to ensure cleanliness and organization.
- Assisted members with inquiries regarding club services and amenities.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
Special Needs Caretaker
Life Patterns
Gardner, Kansas
12.2023 - 12.2025
- Supported clients in daily living activities and personal care to promote independence and dignity.
- Organized recreational activities to strengthen social skills and improve overall well-being.
- Fostered strong relationships with clients through effective communication and empathetic care.
Customer Service Representative
GO Car Wash
Gardner, Kansas
06.2023 - 09.2024
- Resolved customer complaints and issues promptly to enhance customer satisfaction.
- Educated customers on wash packages and upsell services effectively.
- Processed transactions accurately with point-of-sale systems to ensure seamless service.
Education
Bachelor of Arts - Communications
Western Washington University
Bellingham, WA06-2025
Skills
- Appointment scheduling
- Meeting scheduling
- Appointment confirmation
- Data entry
- Office administration
- File management
- Office organization
- Customer service
- Client communication
- Guest relations
- Team collaboration
- Time management
- Effective communication
Affiliations
- Volunteer, Marine Life Center - Bellingham, WA (Present)
- Volunteer, Preschool Teacher Assistant - Gardner, KS (2022)
Certification
- Marine Naturalist Certification, Certified by The Whale Museum - Friday Harbor, WA (2025)
Timeline
Front Desk Receptionist
Bellingham Athletic Club
04.2025 - Current
Special Needs Caretaker
Life Patterns
12.2023 - 12.2025
Customer Service Representative
GO Car Wash
06.2023 - 09.2024
Bachelor of Arts - Communications
Western Washington University