Claire Poiencot
Thibodaux,LA
Summary
Server Manager at Cajun Critters with a proven track record in guest service and crew coordination. Expert in training staff to enhance food service quality and build customer loyalty. Recognized for effectively resolving complaints and motivating teams to consistently achieve sales targets, ensuring a memorable dining experience.
Overview
4
4
years of professional experience
Work History
Server Manager
Cajun Critters
03.2022 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
Education
High School Diploma -
Terrebonne High School
Houma05-2022
Skills
- Backup management
- Crew coordination
- Policy implementation
- Guest service
- Organization
- Staff motivation
- Problem-solving
Timeline
Server Manager
Cajun Critters
03.2022 - Current
High School Diploma -
Terrebonne High School
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