Clara Giuliani
Charleston,SC
Summary
Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Server
Eggs Up Grill
06.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Expeditor
Eggs Up Grill
06.2020 - Current
- Trained new expeditors and food runners according to company policies and standards.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Addressed supply problems and developed creative solutions to prevent delays.
Education
High School Diploma -
Bishop England High School
Charleston, SC06.2023
Skills
- Guest Relations Management
- Communications Protocols
- Cash Handling
- Order Accuracy
- Menu Item Recommendation
- Dietary Restrictions
- Table Monitoring and Turnover
- To-Go Order Preparation
- Safe Work Practices
- Cool Under Pressure
- Essay Writing
- Deadline Attainment
- Grammar Usage
Timeline
Server
Eggs Up Grill
06.2022 - Current
Expeditor
Eggs Up Grill
06.2020 - Current
High School Diploma -
Bishop England High School
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